Junior General Writer Job at INTELLISWIFT INC in Austin

Primary Skill: Design Style guide - We’re looking for General Writers to write, publish, and maintain partner and consumer-facing documentation. Our work ranges from making small edits to existing content, to creating entire Help Centers. We need someone who is able to handle multiple projects to meet our turnaround time expectations, while also maintaining high-quality content.

Responsibilities:

1. Create high-quality reference, support, and how-to articles
2. Work with subject matter experts (SMEs) to identify knowledge gaps in content
3. Draft, develop, and publish content

Skills:

1. Strong writing and editing ability
2. Ability to write according to our internal style guide
3. Strong communication skills
4. Project management skills
5. Customer service skills

Education Requirement:

1. Bachelor’s degree or equivalent diploma

Preferred Qualifications:

1. Bachelor’s degree in English (or a similar subject)
2. 2+ years of writing experience
3. Experience working within a content management system and/or basic HTML

Additional Job Details:

1. Agile Project Management (P3 - Advanced)
2. Editing (P3 - Advanced)
3. Effective Written Communications (P3 - Advanced)

Primary Skill: Communications Management