Best Ford
Service Writer Assistant Job at Best Ford in Chicago
Best Ford, Chicago, IL, United States, 60290
Minimum Requirements:
- The drive to work in a fast-paced environment
- Ability to multi-task
- Professional appearance and work ethic
- Great attitude with high-energy personality
- Understanding of vehicle systems is a plus
- Understanding of computer systems
- Valid driver’s license
- Ability to read and comprehend instructions
- Ability to exercise good judgement
- Team player with impeccable honesty and integrity
Primary Responsibilities:
- Assist Service Advisors in scheduling appointments
- Review invoiced repair details with customers so they have a complete understanding of the services provided
- Address customers' questions/needs promptly and professionally
- Greet customers as they arrive in the service drive
- Obtain prior approval from Fleet & extended contract companies
- Oversee rental program and obtain approvals from Ford Motor Company when needed
- Schedule appointments for Special Ordered Parts
- Contact and schedule appointments for recalls
- Know at all times what vehicles are on location