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WSP USA

WSP USA is hiring: ICT Studio Manager in City of Troy

WSP USA, City of Troy, NY, United States

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About kW Mission Critical Engineering

Great people. Great places. Great projects. As part of WSP, kW Mission Critical Engineering specializes in designing data centers and other mission-critical environments for some of the largest global companies. Our team of experts is committed to delivering cutting-edge engineering and design solutions to ensure the digital infrastructure of the Fortune 100 operates efficiently around the clock. Recognized as one of the "Best Places to Work," we foster a culture of collaboration, growth, and technical excellence.

The Opportunity

We are seeking an experienced Telecom Designer with leadership skills to step into the role of ICT Studio Manager at our Troy, NY, office. This unique position combines hands-on telecom design with management responsibilities, offering the perfect blend of technical expertise and leadership. You’ll oversee the daily operations of the studio while actively contributing to the design of mission-critical telecommunications systems, including cutting-edge, AI-optimized data centers.

Key Focus
This role is ideal for a seasoned Telecom Designer looking to expand into management while maintaining a hands-on approach to design. If you’re passionate about leading teams, mentoring, managing complex projects, and producing high-quality designs, this position offers the opportunity to strike the perfect balance between leadership and technical work.

Your Impact:

  1. Leadership & Team Development: Lead and mentor a team of telecom designers and Revit specialists. Champion their professional development, ensuring continuous skills growth and fostering innovation.
  2. Telecom Design & Technical Expertise: Stay engaged in hands-on ICT and telecommunications design, developing detailed pathways, cabling infrastructure, and integrating telecom systems with other building systems. You’ll also write and edit Division 27 specifications and manage construction administration tasks.
  3. Operations Management: Oversee the day-to-day operations of the ICT Studio. Balance design workloads, resources, and schedules to ensure efficient performance and timely project delivery.
  4. Project Oversight: Ensure all projects progress smoothly, meeting deadlines and budget constraints without compromising quality or technical standards. Collaborate closely with project managers, architects, and engineers to align designs with project goals.
  5. Design Quality Control: Conduct design reviews to ensure accuracy, completeness, and compliance with client and project requirements, including relevant codes and industry best practices.
  6. Client & Stakeholder Interaction: Serve as the primary point of contact for clients on design-related matters. Represent the ICT discipline in meetings and presentations, maintaining clear and effective communication with all stakeholders.
  7. Growth & Innovation: Drive the strategic growth of the ICT design team. Identify areas for process improvement and implement innovations that increase both efficiency and design quality. Stay current with industry trends, especially AI-related advancements.
  8. Who You Are: You are a Telecom Designer with a proven track record of leadership, ready to step into a management role while continuing to contribute directly to design. You thrive in a fast-paced, technical environment where you can balance design work with operational and managerial duties.

Required Qualifications:

  1. Bachelor’s degree in a related field (e.g., Electrical Engineering, Telecommunications, Information Technology) or equivalent
  2. 7+ years of experience in ICT or telecommunications infrastructure design, with a focus on mission-critical or data center environments
  3. BCSI RCDD certification (Registered Communications Distribution Designer)
  4. Demonstrated leadership experience, including team management and mentorship in a technical design environment
  5. Strong verbal and written communication skills, with the ability to effectively present to and collaborate with clients, project stakeholders, and internal teams
  6. Ability to manage multiple projects and priorities, meeting deadlines while maintaining high-quality standards

Preferred Qualifications:

  1. Master’s degree in business administration, Project Management, or a technical discipline
  2. Experience with international projects and diverse project teams
  3. Proficiency in Autodesk Revit, with a proven track record of producing detailed, high-quality models and design packages
  4. Familiarity with BIM Execution Plans (BxP), automation, and scripting tools like Dynamo or Rhino for design efficiency

Why Join Us?

At kW Mission Critical Engineering, we believe in fostering personal and professional growth. As a member of our team, you will have access to ongoing technical training, leadership development, and a clear path for career advancement. You’ll work on innovative, large-scale projects alongside a talented, supportive team that is dedicated to shaping the future of digital infrastructure.

WSP provides a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

Expected Salary: $115,000 - $140,000

WSP USA is providing the compensation range and general description of other compensation and benefits that the company in good faith believes it might pay and/or offer for this position based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

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