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Compass Group Poland Sp. z o.o.

AUDIO VISUAL TECHNICIAN (ON CALL) 1366550 Job at Compass Group Poland Sp. z o.o.

Compass Group Poland Sp. z o.o., Cary, NC, United States, 27518

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  • We are hiring immediately for on call AUDIO VISUAL TECHNICIAN positions.
  • Location: MetLife - 201 MetLife Way, Cary, NC 27513.
  • Schedule: On call schedule. Monday through Friday, hours may vary. More details upon interview.
  • Requirement: Previous experience is not required.
  • Pay Range: $30.00 per hour to $35.00

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1366550.

Application Deadline: applications are accepted ongoing until all openings are filled for this position.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Job Summary

Summary: Ensures that all audio visual requirements requested by clients are met and will be able to interface various types of audio visual, communication, and presentation technology. Responsible for maintaining positive customer relationships and ensuring timely responses to all inquiries for space or service needs.

Essential Duties and Responsibilities:

  • Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary.
  • Provides problem escalation support and issue resolution.
  • Provides technical assistance for all meetings and customers that require tech services for their events.
  • Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and Operations.
  • Adheres to preventative maintenance room sweeps on a weekly basis, and reports sweep information through the database.
  • Changes data projectors, lamps and cabling pieces associated with all the various integrated systems throughout the portfolio.
  • Reviews operation of equipment with customer and ensures that the customer is comfortable with its operation.
  • Offers assistance in operation of equipment and helps solve problems if customer is unsure of requirements.
  • Educates the staff and customers on the basics of all AV equipment in the facility.
  • Maintains metrics associated with room equipment inventory and repairs/replacements completed in conference rooms.
  • Communicates with co-workers and service partners to ensure updated information is shared.
  • Assists with conference room set-ups, break downs and any other areas where assistance is needed.
  • Keeps the A/V storerooms organized and well managed.
  • Performs other duties as assigned.

Qualifications:

  • Minimum of one year of experience supporting audio visual for events.
  • Proficient computer skills and knowledge of office technology/equipment.
  • Excellent written and verbal communication skills.

Associates at Eurest are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits.

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Eurest maintains a drug-free workplace.
Req ID: 1366550

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