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NMR Consulting, Inc.

NMR Consulting, Inc. is hiring: Audio/Visual Technician with VTC Experience in C

NMR Consulting, Inc., Colorado Springs, CO, United States, 80509

Position: Audio/Visual Technician with VTC Experience
Location: Colorado Springs, CO
Clearance: Must hold an active Secret clearance; active TS or TS/SCI preferred
Responsibilities:
  1. In support of Missile Defense Agency events, install (to include design and test), operate, and maintain video conferencing equipment.
  2. As requested, provide video conferencing event planning packages consisting of test plans, engineering assessments, configuration drawings, accreditation documentation (as required) and other applicable documents or information.
  3. As operational tempo permits, provide VTC and collaboration system facilitation to other users.
  4. Provide VTC and A/V operational support and facilitation within Top Secret SCI/SAP facilities.
  5. Maintain the video conferencing-unique hardware, software, and peripherals (e.g., TelePresence, CODEC, AV, Gateways, TMS, Monitors, Projectors, AMX Panels).
  6. Utilize the existing incident management tracking tool (e.g., Remedy) for all related maintenance activities.
  7. Maintain equipment per Information Assurance guidance from both the manufacturer and Government (e.g., the CERT IAVM and DISA DVSG).
  8. Troubleshoot and resolve collaboration and business application incidents.
  9. Perform preventative maintenance services in accordance with the manufacturer's recommended preventative maintenance schedules and SOPs.
  10. Execute configuration management plans, processes, and procedures.
  11. Maintain MDA collaboration systems and all associated VTC peripheral equipment associated with the VBIII Auditorium, future operations/control centers, and collaboration systems to successfully execute video conferencing and/or collaboration events.
  12. Maintain/utilize manufacturer service and/or maintenance agreements.
  13. Coordinate, integrate, implement (including test, and accept), future collaboration services and equipment.
  14. Manage and utilize COMSEC materials and procedures to ensure video conferencing systems are operational and properly keyed to enable secure Video Conference events.
  15. Maintain accountability of electronic keying material and COMSEC Controlled Item (CCI) equipment.
  16. In conjunction with site security processes, comply with access control procedures for facilities housing Video Conferencing systems.
  17. Maintain currency with advancing technologies and provide recommendations for new technologies, including technology refresh, to the Government.
  18. Prepare, review, coordinate, update, and submit DOD Information Assurance Certification and Accreditation Process (DIACAP) supporting documentation.
REQUIREMENTS
  1. High School Diploma is required.
  2. College Degree not required but preferred.
  3. Must have a minimum of 3 years experience in the Audio Visual industry.
  4. Individual must possess the following skills: in-depth knowledge of installation, operation, scheduling and support of desktop and conference room VTC systems in a secure government or military environment including ISDN and IP, Inverse Multiplexers, CODECs and H.320/H.323 protocols.
  5. Working knowledge of AV concepts such as acoustics, lighting, aspect ratios, font size versus distance, scan rates, video standards and transmission systems.
  6. Working knowledge of TEMPEST standards and IA concerns for multi-classification multimedia systems.
  7. Must possess an extremely meticulous and organized working style and have an ability to work as part of a team.
  8. Strong verbal and written communication skills experience is important; responsibilities will include extensive team and customer contact.
  9. Proficiency with Microsoft Windows and Office products is required.
  10. Proficiency with Computer aided Drafting/Computer Aided Drawing application (Autocad/Visio) is required.
  11. Understanding electrical current (a plus).
  12. Tandberg/Cisco systems installation, maintenance and troubleshooting.
  13. Experience with AMX Control system installation. Ability to install control system hardware and download control system source code. Ability to troubleshoot existing source code.
  14. Experience with Audio Digital Signal Processing Equipment (Biamp and ClearOne). Ability to download DSP configurations. Ability to troubleshoot DSP configurations.
  15. Lutron lighting and shade system installation (programming a plus).
  16. Knowledge and experience with computer network configuration.
  17. Experience with KIV Secure Systems.
  18. CEDIA Certification a plus.
  19. CTS Certification a plus.
  20. CTS-D Certification a plus.
  21. CTS-I Certification a plus.
NMR Consulting is an Equal Opportunity Employer (EOE). M/F/D/V
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