Tier 2 Audio Visual Field Technician Job at EOS IT Solutions in Round Rock

OUR COMPANY:

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.

We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As a Tier 2 AV Field Technician, you will be responsible for installing and managing a variety of AV technologies at client sites. Your duties include comprehensive cable management, hardware installation, and ensuring compliance with all contract requirements. You will diagnose and resolve technical issues and must be prepared to travel extensively for project support.

KEY RESPONSIBILITIES:

1. Provide daily reporting to the Project Management team.
2. Install a wide variety of technology into clients' existing and new build project sites.
3. Cable management.
4. Plan layout and install of all 1st fix hardware to include bracketry and ceiling speaker hardware, ensuring required general contract requirements are in place.
5. Demonstrate knowledge of low voltage electrical concepts.
6. Possess basic carpentry and/or installation skills.
7. Use and maintain power tools safely and proficiently.
8. Diagnose, troubleshoot, and resolve technical problems.
9. Travel as needed to other sites for project support and/or installations.

ESSENTIAL CRITERIA:

1. Some experience with any of the following: Crestron, Extron, QSYS, Cisco.
2. Understanding of signal flow.
3. Knowledge of how to build AV racks to required AVIXA standards, ensuring required airflow and layouts.
4. Knowledge of all cabling used in the AV industry and experience terminating associated connectors.
5. Exhibit a strong sense of urgency and agility.
6. Responsive, efficient, with excellent customer interaction skills and a high level of professionalism.
7. Comfortable working in a fast-paced, demanding environment under pressure, requiring independent and confident thinking, self-motivation, and determination.
8. Engaged in the process of technical development.
9. Willing and able to work and travel globally when required.
10. Good organization and time management skills with proven ability to manage multiple priorities.
11. Good written and verbal communication skills.
12. Critical thinking and problem-solving ability.
13. Flexible and adaptable to change and hours of work to meet customer needs.
14. Motivated team player.
15. Valid driver’s license.

DESIRABLE CRITERIA:

1. 1-3 years’ experience in the AV/VC industry.
2. Knowledge of signal flow.
3. Some experience with AV installation and any of: Cisco, Extron, Crestron, QSYS.
4. AVIXA CTS/CTS-I Certification is desired.
5. OSHA 10/30 Certificate is highly desired.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor.

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