Design Consultant Job at Ethan Allen Global, Inc. in Buford

Mill Creek GA - 050, 1885 Mall of Georgia Blvd., Buford, Georgia, United States of America Req #316

General Objectives:

The Design Consultant works closely with the customer in the design center/studio, remotely, online or in the customer’s home to create individualized design solutions to sell Ethan Allen products and services. The designs include space planning, fabric coordination, product selection and overall project design. Successful execution is evidenced by developing individualized designs and achieving sales goals in a flexible relationship based selling environment. Some projects may require a team or partnership-based approach. Design Consultants will be measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills) and benchmarks (Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be-Backs, PI, Close Ratio and Ethan Allen Trade Program) that contribute to the success of the Design Center as well as their own individual success. Must be skilled in the use of social media such as blogs, micro-blogs, on-line forum, content sharing web sites and other digital channels established for on-line interaction and connection to promote Ethan Allen’s brand as outlined in Ethan Allen’s Social Media Policy. Design Consultants are compensated according to the Design Consultant Incentive Compensation Plan. Compensation is incentive based with total compensation determined by commissions earned. Design Consultants are expected to meet or exceed Minimum Monthly Sales and other benchmarks as determined by Ethan Allen.

This is a Full-Time position.

Essential Duties and Responsibilities:

• Create design solutions that are consistent with the customer’s preference and budget.
• Sell Ethan Allen’s products and services.
• Represent the Ethan Allen brand in all customer interactions, establishing rapport and obtaining appointments for in-home consultations.
• Utilize grassroots marketing and a variety of social media platforms to develop and grow the business.
• Educate customers about the complimentary design service Ethan Allen provides.
• Stay current on design and color trends to create fashionable design solutions.
• Coordinate with the team to provide exceptional service to customers, keeping them informed of their order status.
• Participate in all corporate sponsored marketing and training programs.
• Educate customers on all the Ethan Allen sponsored finance options available to them.
• Contribute towards the development and upkeep of the design center’s portfolio.
• Utilize corporate systems and technology to maximize efficiency in designing projects and providing professional service.
• Enter orders utilizing the retail point of sale system.
• Maintain a neat and orderly design center projection.
• Work with the Design Center Leader/Design Sales Leader to develop business plans and grass roots marketing plans.
• Utilize technology, such as 3-D Room Planner and CRM, to build volume of projects and relationships with clients.
• Utilize appropriate social media to enhance presence and build a network in the market.
• Perform any other duties as required.

Knowledge, Skills, & Abilities:

• Bachelor’s degree or equivalent in a design-related field with a minimum of one (1) year of practical interior design experience.
• Broad knowledge of interior design and effective sales techniques.
• Working knowledge of online sales and design tools.
• Good listening skills with excellent oral and written communication skills.
• General understanding of social media and grass-roots marketing.
• Valid driver’s license.
• Intermediate skill competency using digital floor planning technology.
• Experience using interactive technology to view design concepts.
• Willing and capable of learning new technologies.

Compensation:

Design Consultant compensation will be incentive based with total compensation determined by incentives earned. The Design Consultant will be advanced a draw, which is recoverable, each month against incentives earned. The first three (3) months of employment are considered a training period for all newly hired Design Consultants. During these first three (3) months of employment, the Design Consultant will be paid a draw that is non-recoverable.

• Mill Creek GA - 050, 1885 Mall of Georgia Blvd., Buford, Georgia, United States of America