SENIOR LIBRARIAN Job at City of Burbank in Burbank

Burbank Public Library is looking for a Senior Librarian to join our team! This person will manage our Access Services Section, which includes circulation, library accounts, and general customer service across three locations. As part of the User Experience Division, this person sets standards for customer service, standardizes policies and procedures across locations, and manages changes that impact access to library materials and services. At the core of this work is a strong dedication to justice, equity, diversity, and inclusion, ensuring that our Access Services practices create a welcoming environment to all library users. This position is 40 hours per week, has a regular schedule serving all locations and one remote day. At Burbank Public Library, you have opportunities for professional growth and support.

OPEN COMPETITIVE RECRUITMENT

Open to all qualified candidates.

Tentative examination dates for this recruitment:

Week of 4/10/25 - Blind application and supplemental scoring.

Dates may change due to unforeseen circumstances. Candidates who pass each phase of the recruitment process will be notified of the official examination dates.

Under direction, to perform professional library work of a specialized or supervisory nature; may be in charge of a section of the library or a library branch, or assist a division head; and perform related work as required.

Key Responsibilities:

1. Supervises, trains, and evaluates library staff and volunteers.
2. Creates library programming and contributes to collection development, publicity, and community outreach.
3. Oversees and conducts children’s story times, classroom visits, and presentations for City departments, staff, community groups, and the public.
4. Manages library programming budgets and oversees library operations as needed.
5. Makes recommendations on policy and procedures and assists with implementing performance objectives and work program goals.
6. Reports maintenance issues and chairs/coordinated committees and meetings as needed.
7. Represents the library to other City departments, community groups, and the public.
8. Manages the library catalog and records; prepares, maintains, and reviews statistics, accounts, memoranda, and other reports.
9. Provides assistance to the reference and circulation desks as needed.
10. Responds to escalated patron situations or inquiries.
11. Instructs public in the use of online catalog as well as other library technology and resources.
12. Provides in-depth reference service and readers’ advisory to library users.
13. Plans and oversees promotional displays and prepares/presents book-talks and book reviews.
14. Manages social media accounts for the library.
15. Locates and retrieves materials from shelves at various heights.
16. Participates in continuing education to enhance skills.
17. Makes recommendations regarding hiring, promotions, and transfers.
18. Recommends disciplinary action, up to and including termination.
19. Drives on City business.

Employment Standards:

Knowledge of: library policies, procedures, and rules; organizational structure of the Library Department and other City departments; principles and practices of supervision and leadership; current trends and practices in public library services for youth and adults; specialized reference and bibliographic sources for youth and adults; principles and methods of collection development; online research; library automation systems; record keeping; governmental budgeting; proper English usage, spelling, grammar, and punctuation.

Skill in utilizing Microsoft Office, including, but not limited to Word, PowerPoint, and Excel; interacting and communicating considerately with a diverse population; social media.

Ability to: identify community library needs and provide library service to fulfill those needs; train, direct, and evaluate the work of others; communicate effectively, both orally and in writing; tactfully and effectively handle emotional and volatile customer relation situations; enforce library rules and call emergency services as required; address and mediate patron complaints and issues; oversee and create informational and educational programs, projects, and presentations; develop and implement Library policy, performance objectives, and work program goals; show initiative in problem solving; work independently under direction; work a flexible schedule including weekends and after hours; maintain a safe work environment; manipulate library materials from shelves at floor level to a height of eight (8) feet; travel to other locations for meetings and training sessions; establish and maintain effective working relationships.

Education/Training: Two years' experience in professional library work and a Master's Degree in Library or Information Science from an American Library Association (ALA) accredited program.

License & Certificates: A valid California Class "C" driver's license or equivalent at the time of appointment.

Desirable Qualifications: Bilingual or multilingual.