Teen Library Assistant - 24 hour (Opening #1) - PA, York, Martin Library - Job

Teen Library Assistant - 24 hour (Opening #1)

About the Organization: York County Libraries believes in the life-changing effects of free literacy, life-long education, and community connection. Employees collaborate and innovate to provide inspiring and empowering programs at our 13 dynamic libraries. We offer safe places for people to explore ideas, learn skills, and grow. Staff also work in local schools to provide on-site early education services and intervention support. Our flexible libraries proudly serve urban, suburban, and rural populations across York County, PA.

If you are looking for a dynamic, collaborative workplace where your co-workers are friendly, diverse ideas are valued, and there are opportunities for career growth, look no further. Apply to join our team today!

Req Number: LIB-25-00005

Number of Openings: 1

Shift: Rotating Days and Evenings

Full-Time/Part-Time: Part-Time

Exempt/Non-Exempt: Non-Exempt

Location: Martin Library

Category: Library

Hours: 24 hours per week

Schedule: Saturday 9:30AM-1:30PM, Monday-Thursday, 11:30AM-6:00PM

Supervisor: Teen Services Manager

General Description: Under the supervision of the Manager of Teen Services, the Teen Services Staff will provide assistance to a diverse population of students in using a variety of library resources. The Teen Services Staff will primarily be involved in the day-to-day functions of greeting members, engaging them in planned activities, checking in/out materials, shelving books, opening/closing duties, creating customer records, etc.

Position Requirements

Education & Experience Requirements:

• Candidate must be a High School graduate.
• Experience providing customer service is preferred.

General Requirements: This position requires someone with excellent communication skills and the ability to interact with a diverse population, especially teens. The Teen Services Staff must be enthusiastic, flexible, and can work constructively with a team. The Teen Services Staff must be comfortable using computers and learning new technology.

Duties and Responsibilities:

• Works with team members to create a caring, courteous, and respectful environment.
• Provides direct customer service, consults with senior staff to resolve member concerns and or issues.
• Monitors the use of the Teen Center, including gaming areas, creative spaces and computer lab.
• Assists members in utilizing computer software and e-resources including library resources, both physical and digital, to meet their information needs.
• Informs members and library users of library rules and policies with the support of lead staff member. Completes Incident Reports in a timely manner.
• Collects fees and uses the cash register software to track all transactions.
• Uses the Integrated Library System (ILS) to check materials in and out, create and update member records, responds to messages and conduct catalog searches.
• Performs opening and closing procedures, including light cleaning.
• Shelves, straightens, and organizes materials in the Teen Center.
• Assists with program preparation, including set up and cleanup of Creative and Solver Spaces, prepares materials as requested by programming staff.
• Assists with programs and monitoring of the Discord Server.
• Performs additional duties and special projects, as directed by management.

Physical Requirements:

• Must be able to lift up to 30 pounds from ground level to waist level and be able to bend, squat, and kneel occasionally throughout work shift.
• Must be able to push/pull carts weighing up to 120 pounds.
• Must be able to reach, lift, and stretch throughout the work day.
• Must be able to stand and/or walk up to four (4) hours at a time.
• Must be able to sit for up to four (4) hours at a time.

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, sex, color, race, creed, national origin, religious persuasion, a disability that does not prohibit performance of essential job function, or any other characteristic protected by law.

This position is currently accepting applications.

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