Service Writer Job at Rayamotive in Bellflower

We are seeking a highly motivated and customer-oriented individual to join our team as a Service Writer. As a Service Writer, you will play a crucial role in providing exceptional service to our valued customers. Your main responsibility will be to act as a liaison between our customers and our service technicians, ensuring a smooth and efficient experience for all parties involved.

Responsibilities:

1. Greet customers warmly and professionally, assessing their needs and providing guidance on auto service options.
2. Listen attentively to customer concerns and accurately document their vehicle's issues for service technicians.
3. Provide detailed estimates and explanations of recommended repairs or maintenance services.
4. Schedule appointments and manage the service workflow to ensure timely completion of work.
5. Communicate with customers regarding the status of their vehicles, including updates on repairs, additional recommendations, and estimated completion times.
6. Handle customer inquiries, resolve complaints, and provide exceptional customer service throughout the entire service process.
7. Maintain accurate and organized records of customer interactions, service orders, and invoices.

Job Type: Full-time
Salary: $25.00 - $30.00 per hour

Benefits:

• Health insurance
• Paid time off

Day range:

Monday to Friday

Shift:

8 hour shift

Ability to commute/relocate:

Bellflower, CA 90706: Reliably commute or planning to relocate before starting work (Required)

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