Tractor & Equipment Co. is hiring: Service Writer in Billings

Southgate, MT
5200 SOUTHGATE DR
Billings, MT 59101, USA

Our Service Writer position located in Billings, MT (Southgate location) is responsible for managing the administrative areas of our work orders and is an important role within our Technology Workgroup.

• This position works closely with our Area Managers and support specialists to ensure that the work orders are accurate, complete, and filed timely.
• Our service writers update work order data and associated service hours by regularly entering data on Cat software and data entry of time cards.
• This position will also assist with other administrative work, running and creating reports.
• This position will be responsible for keeping track of inventory and completing parts sales for our service work.
• The service writer will also help answer incoming phone calls and assist customers.
• A quick yet friendly approach is essential for this role where accuracy and attention to detail are preferred.

Qualifications & Experience Needed:

• 2-3 years of service office experience is preferred.
• You will need to be experienced using Microsoft Office such as Outlook, Excel, and Word.
• Demonstrate a disciplined ability to work with limited supervision.
• The ideal candidate will have excellent verbal and written communication skills, expertise in Excel.
• Be self-motivated, have attention to detail, and be results-oriented.
• Have the ability to work in a stressful, busy environment that requires handling multiple tasks on a regular basis.

Benefits:

• Employee Referral Bonus
• 401k w/Company Match and Profit Sharing
• Employee Assistance Program
• Paid Holidays
• Paid Vacation and Sick leave
• Employee Discounts
• Excellent Recognition Program
• Potential performance increases throughout the year

Company Overview:

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota, and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, and SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family-owned and managed company, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Harnish Group Inc. and its Member Companies are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.