Midas Napa
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
- Deliver exceptional customer service while listening and consulting customers.
- Follow up with customers on services requested, estimated completion times, etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
- Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
- Supervise up to ten employees.
- Oversee technicians’ inspections, diagnosing and repairing of domestic, European, and Asian cars and light trucks.
- Maintain inventory counts.
- Ensure overall cleanliness and organization of the facility.
- Other duties as assigned.
Qualifications
- A minimum of 2 years of store or service writer experience.
- General automotive knowledge.
- Excellent customer service disposition.
- Good communication skills.
- Leadership ability.
- Team building skills.
- Ability to work a flexible retail schedule including weekends, evenings, and holidays.
- Valid driver’s license.