Midas International, LLC is hiring: Automotive Service Writer in California

Midas Auto Center is looking for personable, energetic Service Advisors to act as the liaison between our customers and service technicians. Responsibilities include greeting customers, listening to requests, answering phones, scheduling appointments, estimating work, ordering parts, and cashiering. The Service Advisor will ensure customer service by working with customers to determine their vehicle concerns, recommend maintenance, and work with technicians to convey the customers' concerns with accurate repair descriptions.

The ideal candidate should have the following skills and credentials:

1. Service Advisor/Writer experience, aftermarket, or quick lube welcome to apply
2. Strong track record of outstanding customer service
3. Knowledge of operating systems is a plus, but not required
4. Ability to work in a strong, fast-paced environment
5. Good personal organizational skills
6. Be punctual and reliable
7. Must be available to work Saturdays

Additional skills:

• Strong listening skills to gather information from customers
• Effective interviewing skills to ask follow-up questions
• Thorough knowledge of automobiles to gather information and discuss vehicles with authority
• Verbal communication skills to explain complex technical problems in simple terms
• Familiarity with database software used for entering customer information
• Arithmetic ability to calculate the total cost of parts and labor when creating estimates
• Organizational skills to keep track of multiple jobs and manage estimates and other paperwork

Salary: Pay Based on Experience
Compensation: $19.00 - $24.00 per hour

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.