Digital Media Engineer I Job at Univision Communications Inc in Miami

The Production Technology Engineering Team at TelevisaUnivision is looking for a qualified Digital Media Engineer I to join our team! The Digital Media Engineer is responsible for, but not limited to, the configuration, preventive and corrective maintenance of software, computer, and networking equipment at Univision’s Networks Miami Campus related to production systems. As part of the Production Technology Engineering Team, you will interface directly with many of the shows produced in our Miami, FL facilities as well as the ones produced at remote facilities. Our team is responsible for configuring, maintaining, and supporting digital media systems that provide editing, transcoding, graphics, audio, and other critical services that the production operations teams rely on for day-to-day operations. You will work directly with and report to the Assistant Director of Technology responsible for the systems at our production facility in Miami, FL. ABOUT YOU: You are a detail-oriented engineer who loves to work with and learn about various types of technologies. You have very good troubleshooting skills as well as hands-on experience with different types of computers and operating systems. YOUR DAY-DAY: Monitor e-mail, messaging, and ITSM systems for any issues affecting production systems and respond to them quickly. Install, upgrade, and maintain hardware, software, and peripherals. Communicate on-going issues with your team and clients via e-mail, team messaging, or IT Service Management tools. Along with other team members, maintain and update the central documentation repository for all production systems in the building. Provide input on equipment and software purchases. Complete daily shift reports giving details about tasks performed, solutions to problems solved and any open items that still need to be resolved by the following shifts. Review all Engineering shift reports and pick up any tasks that were not able to be completed by the previous shift. Work together with other Digital Media Engineers as well as Production Engineers providing support for digital systems as well as production equipment such as cameras, routers, and other. TelevisaUnivision is a 24x7 media company. Work periods include day, night, weekend, and holiday rotations. YOU HAVE: AS or BS degree in Engineering, Electrical Engineering Technology, Computer Science, related physical sciences or equivalent work experience. Minimum three years of module level repair and system configuration experience. Ability to troubleshoot Mac and PC software problems, including problems with the operating systems (macOS, Windows 11, Windows 10, Windows Server, Linux), applications, drivers, etc. Experience with Avid Interplay Production Asset Management, Media Composer, and Pro Tools Systems required. Avid ACSR Certification a plus. Experience with the majority of the following: Telestream Vantage, VizRT, Web browsers, EVS, NAS Storage. Familiarity with remote query tools (such as netOctopus, Apple Remote Desktop), remote control (such as RDP, VNC), and software distribution tools (such as FileWave, ARD). In-depth understanding of digital audio and video signals, compression methodologies, codecs and digital media standards. Self-organized with significant attention to detail and procedures. Experience supporting end users, including all levels of management with exceptional customer service. Knowledge of television production best practices as well as familiarity with production equipment such as cameras, audio monitoring, routers, sound boards, etc. is preferred but not required. Ability to follow through on support requests promptly, escalating to other team members or manufacturer support when appropriate. Ability to prioritize and address multiple tasks and projects in a dynamic work environment. Ability to lift heavy equipment as needed (up to 50 lbs.). Proficient English Oral and Written Communication. Multilingual capabilities in Spanish would be beneficial. OUR BENEFITS: TelevisaUnivision believes that a happy, well-balanced employee is what makes our culture thrive. We offer a wide selection of perks and benefits including PTO; tuition reimbursement; wellness and employee support programs; 401K; and life and other insurance plans. This is all in addition to our comprehensive and competitive health benefits package featuring medical, dental and vision coverage options. #LI-ONSITE Univision is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. About TelevisaUnivision As the leading Spanish-language media and content company in the world, TelevisaUnivision features the largest library of owned content and industry-leading production capabilities that power its streaming, digital and linear television offerings, as well as its radio platforms. The Company’s media portfolio includes the top-rated broadcast networks Univision and UniMás in the U.S. and Las Estrellas and Canal 5 in Mexico. TelevisaUnivision is home to 36 Spanish-language cable networks, including Galavisión and TUDN, the No. 1 Spanish-language sports network in the U.S. and Mexico. With the most compelling portfolio of Spanish-language sports rights in the world, TelevisaUnivision has solidified its position as the Home of Soccer. TelevisaUnivision also owns and manages 59 television stations across the U.S. and four broadcast channels in Mexico affiliated with 222 television stations, Videocine studio, and Uforia, the Home of Latin Music, which encompasses 57 owned or operated U.S. radio stations, a live event series and a robust digital audio footprint. TelevisaUnivision is home to the global streaming services ViX and Blim TV, which altogether host over 50,000 hours of high-quality, original Spanish-language programming from distinguished producers and top talent. The company’s prominent digital assets include Univision.com, Univision NOW, and several top-rated digital apps. For more information, visit televisaunivision.com. Sobre TelevisaUnivision Como la compañía líder de contenidos y medios en español en el mundo, TelevisaUnivision cuenta con la biblioteca de contenido propio más grande y capacidad de producción líder en la industria, mismas que impulsan sus ofertas de transmisión digital y lineal, así como sus plataformas de radio. La cartera de medios de la Compañía incluye las cadenas de transmisión líderes Univision y UniMás en Estados Unidos, y Las Estrellas y Canal 5 en México. TelevisaUnivision es el hogar de 36 canales de televisión de paga en español, incluidos Galavisión y TUDN, el canal de deportes en español número 1 en Estados Unidos y en México. Con la cartera de derechos deportivos en español más atractiva del mundo, TelevisaUnivision ha consolidado su posición como la Casa del Fútbol. TelevisaUnivision también posee y administra 59 estaciones de televisión en Estados Unidos y cuatro canales de transmisión en México con 222 estaciones de televisión asociadas, los estudios de Videocine y Uforia, the Home of Latin Music, que abarca 57 estaciones de radio propias u operadas en Estados Unidos, una serie de eventos en vivo y una sólida huella de audio digital. TelevisaUnivision es el hogar de los servicios de transmisión digital premium ViX y Blim TV, que en conjunto presentan más de 50,000 horas de programación original en español de alta calidad de productores distinguidos y talento destacado. Los activos digitales más relevantes de la empresa incluyen Univision.com, Univision NOW y varias aplicaciones digitales de primera categoría. Para obtener más información, visite televisaunivision.com