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ServiceNow

Senior Product Designer AIML

ServiceNow, San Diego, California, United States


Team & Role: At ServiceNow we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. This role is part of our Product Design team that uses their superpower of empathizing understanding and applying our users and customers needs with the mission to create product experiences they love. Our designers come from a diverse set of skills and backgrounds

design systems visual interaction content and product design. At ServiceNow design has a very intentional seat at the table so our team collaborates closely with both engineering and product management from the getgo. Learn more about our team here

What you get to do in this role: Be part of a large UX team collaborating closely with UX Researchers Content Designers and Visual Designers to deliver exceptional user experiences. Have the opportunity to work with large language models (LLMs) and contribute to creating innovative Generative AI solutions. You get to develop innovative design solutions and worldclass product experiences that transform how people work around the world You drive user experiences from concept to delivery based on indepth comprehension of user needs and design principles As part of a crossfunctional team you will have the opportunity to champion your design approach reconcile feedback from various stakeholders and provide your input to others in a collaborative supportive working environment. You will also have the chance to grow your leadership skills through coaching and mentoring other team

Qualifications : Basic Qualifications: BA/BS degree or higher in Design Design Communication HumanComputer Interaction or equivalent combination of education and experience in other related fields

Experience participating in the complete product development lifecycle of web and/or software applications.

Experience in user experience design or industry experience (corporate software web or agency)

Preferred Qualifications: 5 years of relevant design experience

Familiarity or experience working with large language models (LLMs) and creating GenAI driven solutions. An inspiring portfolio demonstrating endtoend usercentered design solutions based on humancentered design and research data

Strong experience working with design tools to create comprehensive highfidelity design solutions and specifications that enforce consistency usability and accessibility as part of a larger system or product

A growth mindset continually strengthening core skills through complex assignments and varied experience

Ability to build trusting relationships through clear and open communication

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate! For positions in this location we offer a base pay of $123300

$209700 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information : Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.

Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact

for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.

Remote Work : Yes

Employment Type : Fulltime