Service Writer/Automotive Technician Job at Midas International, LLC in Salinas

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for a Service Writer/Automotive Technician to manage and direct all service department activities of a retail & service shop engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role, and candidates should have a minimum of 1 year of experience working in a shop as a mechanic. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas Service Writer/Automotive Technician, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

1. Deliver exceptional customer service while listening and consulting customers.
2. Follow up with customers regarding services requested and estimated completion times.
3. Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts.
4. Deliver and discuss pricing estimates with customers as well as promote shop service specials.
5. Lead, manage, and train the team while keeping in tune with our company’s vision, purpose, core values, and employee creed.
6. Supervise up to five employees.
7. Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks.
8. Perform oil changes, vehicle inspections, tire repairs and replacements, brake jobs, starting and charging repairs, engine repair and maintenance, steering and suspension work, diagnostic work, and auto air conditioning.
9. Ensure overall cleanliness and organization of the facility.
10. Other duties as assigned.

Qualifications

1. Must have at least 1 year of general automotive technician shop experience.
2. Excellent customer service disposition.
3. Good communication skills.
4. Leadership ability.
5. Team building skills.
6. Ability to work a flexible retail schedule including weekends, evenings, and holidays.
7. Valid driver’s license.