work email is hiring: Proofreader/ Technical writer in Town of Islip

Bank Employee (Phoenix, AZ and Salt Lake City, UT (1 day onsite per month))

Location: Phoenix, AZ and Salt Lake City, UT (1 day onsite per month)

Qualifications:

High School Diploma or GED and 2 years of experience in Financial Services or Operations Support.

Preferred Qualifications:

• Working knowledge of the SVB Go platform
• Inbound call center experience

Responsibilities:

This position provides advanced operational support for a business unit in the execution of daily activities in support of the SVB Go platform. Responsibilities include:

1. Service: Answers inbound communications to service accounts, fulfill requests, or address issues.
2. Operational Support: Performs various operational tasks that occur during customer, vendor, and associate inquiries.
3. Documentation: Handles standard documentation associated with daily activities, which may include processing, reviewing, or distributing materials.
4. Business Proficiency: Provides knowledge in area of work and maintains knowledge of laws, regulations, and policies that affect specific job duties.

This is a hybrid position located in Phoenix, AZ and candidates must live within a commutable distance of this office location. The schedule for this role is typically Monday through Friday covering the closing shift (subject to change based upon business needs) of 8:30 AM - 5:30 PM Pacific Time.

Seniority level

• Entry level

Employment type

• Other

Job function

• Finance and Sales

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