Technical Writer Job at Telnet Inc in Boston

Job Title: Technical Writer

Location: Boston, MA

Duration: 6 months +

Job Description:

The DTCC Digital Assets Team is seeking a detail-oriented Technical Writer to join our team. The ideal candidate will be responsible creating, editing and maintain high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering team, and other stakeholders to ensure accurate and accessible content.

Key Responsibilities:

? Provide expertise and guidance and best practices on product documentation set up for commercial purposes

? Review existing documentation related to product and applications and identify areas of improvement for our documentation strategy

? Work with UX team to optimize the setup of documentation on Resource Hub

? Work with Product, engineering and commercial teams to generate content and publish product requirements, operational flows, user and technical related material

? Establish standardized process and templates where possible for the efficient delivery of a consistent library of documentation for LedgerScan, CMP and Factory to include the following (not limited):

? Product architecture diagram

? User Guide

? Production functional features

? APIs and EndPoints (where applicable)

? ABIs and Scripts (where applicable)

? Workflow Diagrams

? Infrastructure Requirements

? Deployment Diagrams

? Assist with content generation and production of documents as necessary

? Assist in creating content strategies and documentation plans to support product development.

? Collaborate with cross-functional teams to understand end-user needs and incorporate feedback

Skills and Experience Required

- 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation

- 2+ years of experience in a software development role

- Experience with legacy financial institutions technology and API integration architecture.

- Experience with Blockchain and Web3 technologies.

- Strong understanding of APIs, RESTful web services, and programming concepts

- Proficiency with various authoring, CMS, and task management tools

- Familiarity with API documentation tools, such as Swagger, Postman, or similar.

- Proficiency with Confluence, JIRA, and JSON.

- Basic diagramming skills using tools like draw.io, Miro or similar.

- Experience using tech stacks like Python, MongoDB, CDC, and Kafka

- Experience working in a fast-paced, dynamic environment.

- Strong time management skills.

- Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.

Must have:

• 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation
• 2+ years of experience in a software development role
• Experience with legacy financial institutions technology and API integration architecture.
• Experience with Blockchain and Web3 technologies.
• Strong understanding of APIs, RESTful web services, and programming concepts
• Proficiency with various authoring, CMS, and task management tools
• Familiarity with API documentation tools, such as Swagger, Postman, or similar.\
• Proficiency with Confluence, JIRA, and JSON.
• Basic diagramming skills using tools like draw.io, Miro or similar.
• Experience using tech stacks like Python, MongoDB, CDC, and Kafka
• Experience working in a fast-paced, dynamic environment.
• Strong time management skills.
• Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.