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Diverse Lynx

Audio Visual Technician Job at Diverse Lynx in Minneapolis

Diverse Lynx, Minneapolis, MN, United States, 55400

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Job Title: Audio Visual Technician

Location: Cottage Grove, MN

Employment Type: Contract

Responsibilities:

  1. Check all conference rooms on a regular basis.
  2. Test all aspects of room equipment.
  3. Confirm hardware power status and battery levels on items like remotes.
  4. Ensure correct functionality of all audio and video features.
  5. Troubleshoot technical issues.
  6. Work with vendors as needed to resolve issues.
  7. Ensure rooms are in good order and work with facilities to remedy any physical needs of the space.
  8. Utilize monitoring solutions to quickly identify and respond to issues.
  9. Assist users with immediate room issues or needs.
  10. Hold regular AV training sessions with the site.
  11. Track and respond to ServiceNow work requests.
  12. Collaborate with the greater AV group on implementing changes to the AV environment at your local site.
  13. Act as the point person for all AV needs at your site.
  14. Work on special projects with other team members or management related to AV.

Basic Qualifications:

  1. Strong customer service-oriented skills.
  2. Passion for working with end users.
  3. Exceptional in high-pressure situations.
  4. AV experience specific to conference rooms (TVs, projectors, microphones, speakers, VC equipment, automation and integration equipment like Crestron).
  5. Basic PC troubleshooting skills in a corporate environment.
  6. Highly self-motivated and able to work independently as well as in a group on larger team projects.

Preferred Qualifications:

  1. Solid working knowledge of Microsoft Office products (Word, Outlook, Teams).
  2. Monitoring software experience (Microsoft Pro Portal, Cisco, Logitech Portal) is a plus.
  3. Proficient with Microsoft Teams and working knowledge of Zoom meetings.
  4. Knowledge of AV in large environments.
  5. Knowledge of webcams, headsets, and speaker/puck audio.
  6. Dedicated AV experience or primary function.

Seniority Level:

Entry level

Job Function:

Design, Art/Creative, and Information Technology

Industries:

Software Development

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