Onsite Community Manager Job at HOATalent in Naples

Newell Property Management stands as a beacon of excellence in property management, driven by a dynamic and forward-thinking team. Our core mission is to continuously improve, underpinned by values of teamwork, personal and professional growth, and a relentless drive for improvement. We seek candidates, particularly for our Director Service Manager roles, who embody a blend of drive, accountability, and resilience under pressure. Ideal candidates are those eager for growth and development, receptive to feedback and learning - the 'blank slates' who are ready to be shaped into industry leaders.

Our work culture at Newell Property Management is rooted in collaboration and innovation. We foster this environment through our Team Lounge, engaging after-hours activities, and a commitment to continuous education and experimentation with new ideas. This approach not only enhances professional relationships but also strengthens personal bonds among team members through various team-building and non-work activities. Our commitment to career development is evident through regular employee feedback, one-on-one check-ins, group meetings, and specialized training. We offer pathways for career advancement, including roles like portfolio managers and opportunities in accounting, supported by professional development programs and continuous learning options.

At Newell Property Management, we take pride in our community and charitable involvement, encouraging team members to participate in community theater and events that give back to society. Our approach to diversity and inclusion celebrates the unique backgrounds of our team members, fostering an inclusive environment. Unique perks like weekly in-office meals, a well-equipped lounge, and work-life balance initiatives including flexible work arrangements and 3 weeks of PTO, set us apart. By joining Newell Property Management, you’re not just stepping into a job; you’re joining a journey to become a part of a company that’s shaping the future of property management, valuing each member’s development and contribution.

About the role:
The ideal candidate will have experience leading a team and managing the daily operations of a community association. The Onsite Manager is responsible for supervising all aspects of the community association's operations. The Manager will be the primary point of contact for service providers, board members, committee members, and staff at the corporate office.

Tasks and Responsibilities:

• Oversee the general operations of the condominium association, including staff and contracted service providers.
• Communicate regularly with the Board regarding community issues.
• Enforce the Association's Rules and Regulations as outlined in the governing documents.
• Prepare or oversee the preparation of notices and meeting packets for all Association and Board meetings in a timely manner.
• Attend monthly Board Meetings, Annual Meetings, and any Special Meetings as contracted.
• Prepare RFPs and secure proposals related to day-to-day operations; provide recommendations to the Board.
• Ensure the accuracy of records for each unit/lot.
• Assist in preparing the annual budget and updating reserve study projects.
• Approve all expenditures and seek Board approval for expenditures above the predetermined threshold.
• Respond to owner inquiries and requests promptly according to company standards.
• Manage the decision-making process effectively, working towards both short- and long-term objectives for the association.
• Handle after-hours emergency calls as needed.

Skills and Experience Requirements:

• Associate Degree or higher (Nice to have).
• 2+ years of association management experience (Preferred).
• CMCA, AMS, or PCAM certification (Nice to have).
• Advanced knowledge of Microsoft Office, including Excel and Word.
• Effective written and verbal communication skills.
• Action-oriented, results-driven, and enthusiastic.
• Ability to deliver superior customer service.
• Knowledge of the community association inspection process.
• Understanding the role of the association board of directors and effective communication with association members.
• Proficient in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in conflict resolution techniques.
• Ability to foster a positive work culture in line with Newell's values and beliefs.
• Strong time management and organizational skills.
• Excellent leadership and people skills.

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