User Experience Intern (Entry Level) Job at TechStar Group in Farmington

Position: User Experience Research and Test Engineer

Location: Farmington Hills, MI (Onsite)

Duration: Long Term Contract

This role will be responsible for a variety of functions within the region and globally (Vehicle Competitiveness, Product Planning, Vehicle Connected Services and Infotainment/Electrical design teams) to provide feedback and set direction for system requirements for current and future client In-Vehicle-Infotainment (IVI) and telematics systems. The UX Research and Test Engineer will be responsible for providing detailed benchmark information, helping establish target criteria, direction for screen layouts, executing customer clinics and user studies, and conducting physical validation testing of the system’s target achievement.

Job Responsibilities

1. Benchmarking of competitive IVI and connected car systems in addition to consumer electronics to provide market trend analysis of customer expectations.
2. Identify key performance attributes and feature requirements to be adopted to client products to maximize the HMI/GUI ease of use and satisfaction.
3. Review and evaluate information architecture, interaction designs, UX writing, and motion designs.
4. Conduct UX Research including but not limited to Usability Tests, Surveys, AB Tests, and other methods:
1. Design tasks, questions, and prototype requirements.
2. Recruit and schedule sites and participants.
3. Collect observational and diary-based studies.
4. Conduct statistical analysis and interpret data.
5. Create empathy maps, affinity diagrams, and provide actionable recommendations based on the results.
5. Analyze 3rd-party customer survey data to support system requirements and predictions of future system performance.
6. Plan and support testing (physical and software-based), validation, and verification of IVI and Telematics systems, ensuring high quality, on-time delivery, and overall system qualification.
7. Familiar with UX Analytics, accessibility, Voice User Interactions, responsive design, and micro-interactions.

Job Knowledge and Skills

Self-motivated and effective communicator with a strong interest in emerging technologies and the ability to create and deliver presentations to push new ideas through the company.

Education

Bachelor of Science in Mechanical, Electrical, Computer, Industrial, Biomedical, or Human Factors Engineering, Human Computing Interaction, or Human Centered Design Engineering.

Seniority Level

Associate

Employment Type

Contract

Job Function

Analyst, Art/Creative, and Consulting

Industries

Motor Vehicle Manufacturing, Retail Motor Vehicles, and Motor Vehicle Parts Manufacturing

#J-18808-Ljbffr