TekWissen LLC
Job Description
Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Job Title: UX Researcher
Work Location: San Bruno, CA 94066
Job Type: Contract
Work Type: Hybrid (onsite 1-2 days weekly)
Duration: 12+ Months
Job Summary:
- As a TVC User Experience Researcher (UXR), you'll work closely with our BizTech ADS team in MTV to help their data scientists, product managers, engineers understand user needs.
- You'll work with ADS stakeholders across functions and levels and have impact at all stages of product development. You'll play a critical role in creating useful, usable, and delightful products.
- You'll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.
Responsibilities:
- Conduct independent research on multiple aspects of products and experiences.
- Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing).
- Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment.
- Understand and incorporate complex technical and business requirements into research.
- Advocate research findings to diverse audiences through written reports and in-person presentations.
Experience:
- Master's degree in HCI, Social Science, Psychology or equivalent practical experience.
- Also, accepting Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- 3 years of proven industrial working experience as a UX researcher in a fast-paced
- environment, or similar.
- 3 years of experience applying qualitative and quantitative research methods, including
- semi-structured interviews, literature reviews, usability testing, contextual inquiry, qual
- and quant data analysis, and survey research.
- 2 years of experience conducting generative research.
- Preferred qualifications:
- 3 years of experience managing projects, and working in a large, matrixed organization.
Top 3 Must Haves:
- UX research
- Qualitative research
- Quantitative research
Additional Requirements:
- Possessing advanced skills in data visualization, analysis, and presentation, essential for Data Scientists.
- Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
- Experience in a variety of product spaces, applied research or academic settings.
- Proficiency in communicating user research findings with cross-functional partners to drive impact.
TekWissen Group is an equal opportunity employer supporting workforce diversity.