Techgene Solutions LLC is hiring: Technical Writer/API/Blockchain in Boston

Position : Technical Writer/API/Blockchain

Location : Hybrid - Jersey City or Boston, MA, 3 days a week. - NEED LOCALS ONLY

Job Description:

JOB SUMMARY
Client is seeking a detail-oriented Technical Writer to join our team. The ideal candidate will be responsible for creating, editing, and maintaining high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering teams, and other stakeholders to ensure accurate and accessible content.

Key Responsibilities:

• Provide expertise and best practices for product documentation setup for commercial purposes.
• Review existing documentation related to products and applications, identifying areas for improvement in documentation strategy.
• Work with the UX team to optimize documentation setup on Resource Hub.
• Collaborate with product, engineering, and commercial teams to generate content and publish product requirements, operational flows, user and technical materials.
• Establish standardized processes and templates for the efficient delivery of a consistent documentation library for LedgerScan, CMP, and Factory, including but not limited to:
  • Product architecture diagrams
  • User guides
  • Production functional features
  • APIs and endpoints (where applicable)
  • ABIs and scripts (where applicable)
  • Workflow diagrams
  • Infrastructure requirements
  • Deployment diagrams
• Assist with content generation and production of documents as necessary.
• Assist in creating content strategies and documentation plans to support product development.
• Collaborate with cross-functional teams to understand end-user needs and incorporate feedback.

Skills and Experience Required:

• 8+ years of experience as a Technical Writer, with a focus on API and ABI documentation.
• 2+ years of experience in a software development role.
• Experience with legacy financial institutions' technology and API integration architecture.
• Experience with blockchain and Web3 technologies.
• Strong understanding of APIs, RESTful web services, and programming concepts.
• Proficiency with various authoring, CMS, and task management tools.
• Familiarity with API documentation tools such as Swagger, Postman, or similar.
• Proficiency with Confluence, JIRA, and JSON.
• Basic diagramming skills using tools like draw.io, Miro, or similar.
• Experience using tech stacks like Python, MongoDB, CDC, and Kafka.
• Experience working in a fast-paced, dynamic environment.
• Strong time management skills.
• Ability to thrive in an environment that grants autonomy to explore creative solutions.