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Wayfair

Wayfair is hiring: Wayfair Outlet Sales Visual Lead in Naperville

Wayfair, Naperville, IL, United States, 60564

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Outlet Visual Merchandising Lead


Come join the team that is reinventing home! Wayfair is hiring a Visual Merchandising Lead for our returns Outlet retail store! If you are looking for rapid growth, constant learning and dynamic challenges, Wayfair’s Outlet store might be the future home for your career.

Starting Rate: $20.15 Per Hour

Hours: 40 hours per week

Store hours:

Monday - Thursday: 10AM-8PM

Friday - Saturday: 10AM-9PM

Sunday: 10AM-7PM


Benefits to building a HOME for your career with Wayfair:

  • Growth opportunities (Conversions, Promotions, and more!)
  • Health benefits start day one
  • Wayfair company discount
  • 401(k) with company match
  • Referral bonuses

What you’ll do:

  • Define, design and implement a flexible visual merchandising strategy that can adapt to the wide variety of product that arrives in the outlet.
  • Manage product flow within the outlet, maximizing product/sqft.
  • As an authentic brand ambassador for the Wayfair family, lead and create a best in class customer experience.
  • Master our brand story and share it with polished communication, personal appearance and professionalism.
  • Work to amplify the Wayfair brand family by being an integral part of a high performing, customer centric team.
  • Deliver on sales and service KPIs, productivity standards, and drive profitability goals.
  • Maintain leadership presence through effective floor management and resource allocation.
  • Manage and monitor stock levels, merchandise adjacencies, presentations, signing, and assortment in all departments.
  • Ensure the store meets visual, replenishment, cleanliness, safety and back of house standards.
  • Perform opening and closing routines and provide supervision to ensure the store is meeting financial goals.
  • Participate in operational store activities as needed.
  • Engage in a high energy and dynamic work environment.
  • Live by, emulate, and guide by our People Principles every day.
  • As Keyholder, you are responsible for opening and closing the store.

What you’ll need:

  • Retail experience in visual merchandising or education in visual merchandising/ interior design.
  • 2+ years of leadership or experience managing a team.
  • Brick & mortar retail experience - furniture or home goods preferred.
  • Prior visual merchandising experience in outlet or off-price retail environments preferred.
  • Track record of thriving in a fast paced and changing environment.

Essential Functions:

  • Strong organization, self-motivation, communication and relationship management skills.
  • Excellent verbal communication skills.
  • Excellent active listening skills.
  • Excellent sales and customer service skills.
  • Technical acumen to learn necessary software including operating our POS system.
  • Ability to process information and merchandise through a computer system and POS register system.

Physical Requirements:

  • While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear.
  • The employee frequently is required to handle, or feel and reach with hands and arms.
  • The employee must regularly, frequently or occasionally lift and/or move up to 50lbs.

Working Hours:

At Wayfair and our family of brands, we strive to provide our employees with a work schedule that protects their work/life balance. Your shift schedule will vary, but we will provide you with your schedule a minimum of 2 weeks in advance.


Employment/promotion to this role will be contingent on successful completion of a background check.


Assistance for Individuals with Disabilities:
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. If you require a reasonable accommodation to participate in the job application or interview process, please let us know.


About Wayfair Inc.:
Wayfair is one of the world’s largest online destinations for the home. We’re reinventing the way people shop for their homes. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

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