Delta Power Equipment is hiring: Service Writer in Essex
Delta Power Equipment, Essex, MD, United States, 21221
Delta Power Equipment is a full-service farm and construction equipment dealership with 450+ employees providing sales, service and parts support at multiple locations across Ontario. Delta Power Equipment is looking for people who are passionate and who want to make a difference in the lives of our customers.
SUMMARY OF POSITION:
- Assist the Service Manager with the daily operations of the service department.
- Book appointments for unit service or repairs.
- Open work orders and enter descriptions as work is completed.
- Monitor the status of work in progress and warranty work orders to ensure timely completion, according to deadlines.
- Manage the time clock for all employees within your dealership store location.
- Track service monthly labour, reworks, aftersales, training charts, shop supplies, service expenses and technicians’ hours worked.
- Update units being transferred to different stores.
- Handle customer inquiries regarding work in process, appointments and return phone messages promptly.
WHAT WE ARE LOOKING FOR:
- Knowledge of the agricultural industry and related equipment would be an asset.
- Basic understanding of MS Office (Word, Excel, and Outlook).
- Strong attention to detail and organizational skills.
- Proven data entry, data editing and typing skills.
- Able to effectively communicate both verbally and in writing.
- Strong work ethic and positive team attitude.
- Strong customer service and troubleshooting skills.
WHAT WE OFFER:
- A safe and rewarding environment to develop their careers that reward and grow with the individual.
- Competitive compensation.
- Group Registered Retirement Savings Plan (GRSP).
- Extended health benefits.
- Bonus Programs.
- Employee discounts and other perks.
TO APPLY:
If you are interested in starting an exciting career with us, please apply by submitting your resume to employment@deltapower.ca.
Thank you for your interest in Delta Power Equipment!
Delta Power Equipment is an equal opportunity employer and will make accommodations available, upon request, throughout the entire recruitment process.