Shelby American, Inc. is hiring: Community Manager in Cleveland

Description

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

• Proficient with Google Suite applications including Gmail, Docs and Sheets
• Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele
• Strong interpersonal, written and verbal communication skills required
• Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
• Strong decision-making, organizational and problem-solving skills
• Respond to emails, phone calls or other written correspondence within a 48-hour turnaround time
• Conduct and attend BOD annual and special meetings as required
• Create and input Association budgets
• Obtain and negotiate vendor contracts
• Ability to review interpret and ensure compliance with HOA documentation
• Ability to review, interpret and answer questions on Financial Documents
• Document all communications
• Ability to research and obtain information to resolve Association needs
• Conduct follow up on specific requests
• Ability to work under pressure and adjust to change
• Retain and recall a large amount of detailed information
• Move quickly and efficiently through assigned workloads
• General understanding of HOA documents helpful

Requirements

Education and Training:

• High School Diploma
• 2-5 years related experience; or equivalent combination of education and experience

Adaptability:

• Adapts to changing work demands.
• Stays focused on own work when faced with challenges and/or difficulties.
• Stays open to and learns from feedback.

Physical Activities:

The following physical activities are necessary to perform one or more of the essential functions of this position.

• Moves, lifts, carries supplies weighing less than 20 pounds without assistance.
• Creates documents, reports, etc. using a writing instrument or computer.
• Ability to enter and locate information on a computer.
• Visually verifies and/or reads information.
• Sits for an extended period of time.
• Must be physically present in the office as the needs of the business dictates.