UX Content Strategist Job at eTeam in Minneapolis

This range is provided by eTeam. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$68.00/hr - $68.00/hr

Senior Technical Recruiter specializing in End-to-End recruitment cycle and Sourcing | Clients: Banking/Financial and Semiconductor Manufacturing

Job Title: UX Content Strategist

Domain: Banking

Location: Open to all Digital Hubs

HYBRID: 3 days in office required

Working Hours: 8-5 Local Time

Pay Range: $68/hr

TOP 3 SKILLS/REQUIREMENTS:

1. Figma – Minimum 4+ years of experience
2. White Label Systems – Minimum 4+ years of experience
3. Content Writing - Minimum 4+ years of experience

Job Description:

The Content Specialist/Strategist works with Experience Strategy leads and UX team members to identify and meet the content demands for various projects. The UX Content Strategist applies and updates existing content strategies to accommodate new products.

Applies and updates existing content strategies to accommodate new products and campaigns, validating that content is correctly and accurately implemented across the digital platforms. Writes, edits and implements content based on the content strategy, including voice and tone, and customer-/business-centric site goal.

ESSENTIAL FUNCTIONS:

1. Writes, edits and implements content based on the client's content strategy, including voice and tone, and customer/business-centric site goal.
2. Reviews content with peers and senior content strategists to ensure they accurately represent the client's content strategies.
3. Formally observes user interviews and usability sessions.
4. Analyzes and understands end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct.
5. Assists in gathering requirements and assessing content needs of a given project.
6. Updates content logs, copy documents, CMS and other documentation systems.
7. Provides strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders.
8. Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers.
9. Validates that content is correctly and accurately implemented across all platforms.

SPECIFICATIONS:

• Understands basic principles of content strategy and information architecture.
• Passionate about punctuation and grammar.
• Experience with user-centered design from concept to delivery.
• Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations.
• Knowledge of content strategy and UX best practices.
• Understands content creation, content inventories and audits, content mapping and modeling, voice and tone guidelines, and governance documentation.
• Good grasp of quantitative data analysis.

SKILLS:

• Attention to detail; experience creating content for highly regulated industries a plus.
• Proven ability to create and execute website content plans; migration experience a plus.
• Bachelors in a related field of study or 5 years of relevant professional experience.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology, Writing/Editing, and Other

Industries

IT System Design Services, Banking, and Information Services

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