Program Manager 2 - Library Services for the Deaf and Hard of Hearing Job at Met

This position coordinates and provides direct library services, programs, and outreach to the public, about and for, Deaf, Hard of Hearing, and Deafblind individuals. Position performs administrative, supervisory duties involved in overseeing the statewide Library Services for the Deaf and Hard of Hearing (LSDHH) Program.

A city with a great library is a great city, and that’s very true for Nashville. With nearly three million visits per year — and a collection of almost two million items — Nashville Public Library (NPL) is Music City’s gateway to lifelong learning, growth, and community connection. Our one-of-a-kind Civil Rights Room and Votes for Women Room bring visitors together to explore the history of civil rights and plot a course for our shared future. Our lauded Wishing Chair Productions puppet shows and story times delight audiences of all ages with stories that make them laugh, love, and grow. Meanwhile, initiatives like Studio NPL, Bringing Books to Life, Seed Exchange, Be Well at NPL, and Digital Inclusion connect Nashvillians with resources from across our 21-location system to learn new skills, enrich their quality of life, and forge long-lasting friendships. If you have a passion for helping people, love books and learning, and desire to be part of a team that does transformative work every day, then NPL just might be the place for you.

Responsibilities:

• Responsible for the planning and implementation of programming, outreach, and evaluation, of the LSDHH program.
• Works at public information desks providing direct assistance to patrons who are Deaf, Hard of Hearing and Deafblind.
• Provides information and referral services regarding all aspects of hearing loss, from locating resources to providing technology assistance.
• Oversees content needs and is an active participant in maintaining the LSDHH website and social media accounts.
• Designs programs and services to address the needs of individuals and/or groups of people experiencing hearing loss.
• Collaborates and establishes working relationships with a variety of community organizations relating to hearing loss, general disabilities, and related service providers.
• Creates, implements, oversees, and evaluates library services and outreach efforts.
• Prepares and delivers presentations to various audiences.
• Participates in budget planning and administration of budget.
• Writes or assists with writing grant proposals and administers any grant monies received.
• Supervises employees.
• Serves as an in-library ASL interpreter.
• Serves as a knowledgeable resource of information about all-related aspects of hearing loss.

Minimum Requirements:

Bachelor's Degree from an accredited college or university and five (5) years of supervisory and/or administrative experience.
OR
Master's Degree from an accredited college or university and three (3) years of supervisory and/or administrative experience.

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Preferred Qualifications:

• Professional experience working with people who are Deaf, Hard of Hearing, and Deafblind.
• Interpreter certification or demonstrated fluency in American Sign Language.
• Experience using Microsoft Office programs (Word, Excel, PowerPoint, and Access).
• Working knowledge of Americans with Disabilities Act (ADA) and other state and federal legislation impacting people with hearing loss.
• Knowledge of technologies used by and for the Deaf, Hard of Hearing, and Deafblind communities.
• Bilingual Language Skills.

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.