Northwood Hospitality LLC
Job Description
The Director of Sales and Marketing leads all aspects of the hotel's sales and marketing efforts. The ideal candidate will be a strategic thinker with a proven track record of driving revenue and maximizing occupancy. This role requires a strong understanding of the hospitality industry, exceptional leadership skills, and a passion for delivering exceptional guest experiences.
Responsibilities:
- Sales Strategy: Develop and implement comprehensive sales and marketing strategies to attract and retain guests.
- Revenue Management: Oversee revenue management strategies to optimize room rates and maximize revenue.
- Marketing Campaigns: Lead the development and execution of marketing campaigns to increase brand awareness and drive bookings.
- Sales Team Management: Recruit, hire, train, and manage a high-performing sales team.
- Relationship Building: Cultivate strong relationships with key accounts, travel agents, and industry partners.
- Budgeting and Forecasting: Develop and manage annual sales and marketing budgets.
- Market Analysis: Conduct market research to identify trends and opportunities.
- Brand Management: Protect and enhance the hotel's brand reputation.
- Event Planning: Oversee the planning and execution of special events and promotions.
- Customer Satisfaction: Monitor guest satisfaction and implement strategies to improve overall guest experience.
Qualifications:
- Bachelor's degree in Hospitality Management, Marketing, or a related field.
- Minimum of 5 years of experience in hotel sales and marketing leadership roles.
- Proven track record of achieving sales and revenue goals.
- Strong understanding of hotel operations and distribution channels.
- Excellent communication and interpersonal skills.
- Proficiency in sales and marketing software.
- Ability to work under pressure and meet deadlines.
- Strong leadership and team management skills.