Chippewa Valley Technical College is hiring: Library Services Assistant (Part-ti

Overview and Responsibilities

Under the direction of the Director of Library Services, the Library Services Assistant is responsible for assisting students, employees, and community library users in accessing the College’s library collections, locating materials, inventorying materials, and performing a variety of related functions.

Responsibilities:

• Serve as primary contact for library guests during scheduled shift; check out and check in library materials.
• Assist guests with holds, bookings, and circulation of technology and library study rooms.
• Assist guests with locating physical/print library materials such as books, films, games, etc.
• Assist with inventorying of physical library resources.
• Assist guests with using library resources, including the library online catalog and other digital resources.
• Process library periodicals including newspapers, magazines, and journals.
• Maintain familiarity with library reference materials and resources, databases, and searching techniques.
• Assist with library programming.
• Participate in department meetings as required.
• Provide light reference assistance, including directions to other departments within the College, to guests through email, telephone, chat, and in-person inquiries; refer to librarian when required.
• Assist guests with ordering, picking up, and returning textbooks via online bookstore.
• Provide support for librarians.

Required Knowledge, Skills and Abilities:

• Excellent customer service and computer skills and be prepared to work with a diverse group of customers of all ages and backgrounds.
• Ability to carry, retrieve, and shelve materials accurately and efficiently.
• Ability to learn and efficiently use the library’s automation system.
• Ability to utilize computer technology for communicating and record keeping.
• Initiative and the ability to thrive in a changing and collaborative environment.
• Ability to work in a team-based environment.
• Ability to work independently.
• Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
• Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
• Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
• Ability to value diversity by recognizing personal biases, adapting to culturally diverse situations, and demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, social-economic, or educational backgrounds.

Basic knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Microsoft Office Outlook, Word, and Excel.

Qualifications

• High school diploma
• Library-related work experience preferred
• Interest or experience with library services in an academic library

In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.

Benefits Summary

• Employee Assistance Program (EAP)
• Professional development
• Certified Gold Level Family Friendly Workplace (FFW)
• Access to expansive collection of college and public library resources for personal and professional use
• Free or low-cost services offered by CVTC program students, such as computer repair, automotive repair, Shear Inspiration Salon and Spa, aesthetician services and 620 West restaurant and culinary pop ups

CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities.