Social Media Manager Job at Kansas AG in Overland Park

at T-Mobile USA, Inc. in Overland Park, Kansas, United States

Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

This position will sit in Bellevue, WA; Overland Park, KS; or Frisco, TX. This is not a remote role - this is a hybrid environment, requiring 3 days a week in office.

Metro by T-Mobile is changing the perception of prepaid wireless and getting rid of the "yada yada" seen with traditional carriers. A big way in which we tell our story is through social media. To continue our growth, T-Mobile is seeking a digital storyteller to focus on our prepaid brands with the addition of this new Social Media Manager role.

This creative thinker, who's obsessed with staying on top of the latest cultural trends will spearhead content creation (across paid/performance, evergreen/organic and creator/influencer channels) and ensure this content is relevant to trends while achieving brand objectives and goals (in other words, make great content that drives people to Metro stores!). We also want someone who isn't afraid to take risks - testing and learning across all types of emerging social media. Ideally, this person can even take a hands-on approach to creating content themselves. Importantly, this person is also a critical thinker who enjoys working with cross-functional teams and thinking outside the box (often, looking for a "yes, and" approach in creative conversations). It is important to note that a huge part of Metro's customer base is Hispanic, so this person also should have experience with multi-cultural marketing and know how to include Spanish-speaking audiences in the conversation.

WHAT YOU'LL DO IN YOUR ROLE

1. Ideate, pitch, and execute unique, engaging social media content that breaks through the social clutter for Metro by T-Mobile.
2. Oversee content progression of the brand messaging calendar and track deliverables to ensure timelines are met.
3. Monitor social platforms for brand or relevant trends/keywords, making recommendations, and being empowered to join in these conversations.
4. Collaborate with other team members to create integrated campaigns that align to business goals.
5. Ideate strong social-first campaign storytelling (episodic, snackable, educational, gifs, video, blog, etc.) that positions Metro by T-Mobile in a tangible, engaging and relatable way.
6. Provide excellent written and verbal communication skills with a strong attention to detail. As a voice of Metro by T-Mobile, you'll be expected to be a creative thinker when it comes to social media copywriting.
7. Operate with a data-driven mindset when ideating content. Run and review social media metrics reports to showcase growth, engagement/traction, and potential opportunities.
8. Apply expert knowledge of social media, staying on top of trends and platform evolution to identify opportunities and ensure content is adhering to best practices across channels and the Metro by T-Mobile social brand voice.
9. Proven ability to work effectively with cross-functional teams and be a team player.

THE EXPERIENCE YOU'LL BRING

While the quality and accomplishments of a person's career will be the determining factor, the finalist must have the following requisite qualifications:

1. 4+ years working in a fast-paced, high-volume corporate, agency, or media environment with responsibility for brand social media.
2. Dedicated, hard-working, roll-up-your-sleeves attitude, resilient, creative, positive, confident under pressure, strong attention to detail with a relentless focus on quality. Be the calm amidst the chaos.
3. A driving passion for content creation; you love to be hands-on and create video or static content or be in front of the camera yourself.
4. Understanding of social media analytics tools and the way specific KPIs impact content decisions.
5. Expert in the professional aspects of social media platforms such as Meta (Facebook/Instagram), TikTok, Snapchat, YouTube.

EOE Statement

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

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