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Cisco Meraki - Technical Marketing Engineer - Smart Camera, AI Applications, Edg

US Company, San Francisco, CA, United States, 94199

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Cisco Meraki - Technical Marketing Engineer - Smart Camera, AI Applications, Edge and Cloud

Location:

Area of Interest

Engineer - Pre Sales and Product Management

Compensation Range: 165700 USD - 232900 USD

Job Type: Professional

AI or Artificial Intelligence, Internet of Everything

Job Id: 1434596

Application window expected to close on 2/7/25.
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It's Magic.

Some say magic's not real. Others call it a trick. But we know better. At Cisco Meraki, magic is created by the energy and passion of our employees, who shape our dynamic community and empower us to problem-solve for our customers.

Our Culture

At Cisco Meraki, we empower organizations of every size and industry to create seamless and impactful digital experiences for both customers and employees. Our innovative platform simplifies complex technology, making it feel effortless—almost like magic.

What We Offer

Powered by a diverse community of passionate and forward-thinking individuals, we design technology that empowers our customers to focus on what truly matters.

Join Us:

Believe in magic? Join us. You belong here.

Cisco Meraki is revolutionizing physical security with our innovative MV smart camera product line, combining cloud-managed simplicity with advanced AI-powered applications. We are seeking an experienced and adaptable Technical Marketing Engineer (TME) to join our Product Management team and contribute to shaping the future of computer vision and machine learning in a dynamic, fast-paced environment.

As a TME, you will serve as a critical link between technical expertise and strategic direction, collaborating closely with Product Management to bring intelligent camera solutions to market. You will work alongside engineering teams throughout the design, testing, and launch phases, while also engaging with customers, sales engineers, and partners across Meraki's global network to drive adoption and ensure customer success.

Responsibilities:

  • Shape the Product Journey: Partner with engineering and product management to guide product design, testing, and launch, influencing the roadmap.
  • Enable Success: Create and deliver impactful technical collateral for internal teams, customers, and partners, ensuring they have the tools they need to succeed.
  • Collaborate Globally: Engage with Meraki’s teams across global offices, driving alignment on product goals and leveraging diverse perspectives to deliver world-class solutions.
  • Customer Champion: Drive beta and pilot programs, engage directly with customers to understand their needs, and ensure their voices influence product direction.
  • Resolve Challenges: Review and prioritize customer-reported issues, collaborating with engineering to resolve them effectively and efficiently.
  • Engage the Market: Meet with customers and prospects, share the product vision, and identify emerging opportunities for innovation.
  • Issue Resolution: Review and prioritize customer-reported bugs and critical issues and establish a plan to address them.

Requirements:

  • Track record of experience as Product Manager / Owner in a technical domain.
  • Expertise in debugging AI models and systems, preferably with a focus on computer vision and machine learning applications.
  • Proficient in cloud technologies and AI frameworks like TensorFlow and PyTorch.
  • Experienced in data management and analysis to troubleshoot issues affecting AI model performance.
  • Ability to easily communicate complicated concepts to non-technical folks.
  • An entrepreneurial, can-do attitude with a strong sense of product quality.
  • Loves solving technical problems in creative ways.
  • Degree (or equivalent) in Computer Science, Computer Engineering, or a related technical field (or equivalent experience).
  • Hands-on familiarity with AI/ML models, computer vision, or camera and image sensor technologies.
  • Expertise in embedded or application engineering, QA, or technical support.
  • Experienced with technical writing and querying data using tools such as Salesforce/SQL.
  • Experience in supporting, selling machine learning technologies.
  • Understanding of camera and image sensor technology.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people.

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