Ancillary Sales - PNC Music Pavillion Job at Live Nation in Charlotte

Ancillary Sales - PNC Music Pavillion

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Charlotte, NC, USA

Time type: Part time

Posted on: Posted 4 Days Ago

Job Requisition ID: JR-76229

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support, it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care.”

THE JOB

As a Night of Show Ancillary Seller, you will be responsible for communicating to guests about additional amenities that the venue has to offer, such as Premier Parking, Fast Lane, Lawn Chairs Rentals, VIP Seating and VIP Club Access.

WHAT THIS ROLE WILL DO

1. Greet all guests and assist in answering any questions they may have about the venue.
2. Promote and sell all the various promotions or upsells offered at each event.
3. Assist Ancillary Revenue Supervisor in setting up and breaking down cabanas, signs, tables, tents, etc. as needed.
4. Examine tickets or passes pre-purchased to determine authenticity.
5. Handle credit card transactions according to Live Nation's audit guidelines.
6. Balance out at the end of each shift with a supervisor.
7. Inventory - all physical items must be counted prior to the start of the event and again at the end of the show.
8. May fill in temporarily with another department to support staffing levels during peak or break times.
9. Other tasks as assigned by the Ancillary Revenue Manager or venue management.
10. Partner with fellow band members at the end of show to close the venue.

WHAT THIS PERSON WILL BRING

1. Must be at least 18 years of age.
2. High School Diploma or equivalent preferred.
3. At least 2 years in Guest Service and communications preferred.
4. Prior sales or cash handling experience is a plus.
5. Familiar with iPhone and iPad technology.
6. Creative thinker and problem solver.
7. Excellent verbal, written, and interpersonal communication skills.
8. Acute sense of judgment, tact, and diplomacy.
9. A strong attention to detail, outgoing personality, sense of teamwork and ability to execute programs.
10. Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+, and occasional sitting in an outdoor environment in all weather conditions.

EQUAL EMPLOYMENT OPPORTUNITY

Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has

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