Solutions Architect - Video Services Job at Harmonic Inc. in Boston

Solutions Architect – Video Services

Harmonic is the worldwide leader in video delivery solutions, enabling media companies and service providers to deliver ultra-high-quality streaming and broadcast services to consumers globally. Through innovative SaaS platforms and software-based appliances, we are changing the way media companies and service providers monetize live and on-demand content on every screen. More information is available at www.harmonicinc.com.

Role Description

We are looking for a Solutions Architect – Video Services to join the Harmonic Sales Team. You will report to the Sr. Director, Pre-Sales & Solution Architecture and be based in the United States (East Coast).

Location

Remote – this position is 100% Remote anywhere in the US (East Coast).

What you will be doing:

• The Solutions Architect will be a technical evangelist for Harmonic’s cloud native broadcast, OTT, contribution, and distribution solutions – influencing and advising the technical decision makers within strategic accounts in our target markets. Primary customers are broadcast television networks, content owners and aggregators (Terrestrial, Satellite, Telco, OTT - Mobile and Internet), TV/movie studios, high-end enterprise video studios and Server Side Ad Insertion workflows.
• Work closely with account executives and partners to position and further Harmonic’s solutions through every aspect of the sales cycle – presentations, hands-on demonstrations, RFI/RFP responses, design and architecture, bill of material and pricing with current and prospective customers to generate winning solutions and systems designs.
• Ensure technical lead on proposals providing necessary support to meet sales goals.
• Collaborate within Harmonic and with partner vendors in designing solutions to meet customer needs.
• Configure and test hardware and/or software products, including third party equipment such as network routers, blade servers, and storage systems to customer-specific parameters in support of customer demos and proof of concepts.

What you should have:

• Bachelor’s degree in Electrical Engineering, Computer Science or equivalent.
• Minimum of 3 years of relevant experience in cloud technologies, 5 years of total video experience.
• Strong verbal, written and interpersonal communications skills. Fluent English required, other languages are a plus.
• Interest in customer relations and services with initiative and reactivity.
• Strong background in Virtualization & Cloud solutions in the context of IaaS, PaaS, SaaS, DevOps.
• Broad systems and software knowledge required with significant technical depth in: cloud deployment, virtualization, networking, video compression, stream processing, video related applications, and servers & storage products.
• Expertise in OTT, CDN, SSAI and associated technologies.
• Expertise in cloud infrastructure, networking, and video delivery technologies with analytical and troubleshooting skills in those areas.
• Ability to provide technical leadership in system integration projects with strong autonomy, analysis capacity and sense of synthesis.
• Good personal relationship skills, organized, with team-building skills.
• Good understanding of sales processes.
• Experience in generating highly technical documents and reports including best practices guides, whitepapers, and system architecture specifications.
• Interest in international mobility.
• Operating systems: Linux distros (RedHat, CentOS, Ubuntu), Unix administration, Windows, Windows Server.
• Cloud and containers environments: AWS, Google Cloud, Microsoft Azure, Kubernetes, Mesos, Docker/Containers, and hybrid clouds.
• Data Center technologies: VMware vSphere and Hyper-V multi-tenant data center infrastructure, including Infrastructure-as-a-Service, Software-as-a-Service, Platform-as-a-Service.
• Networking: SDN, IP routing (RIP, OSPF, BGP), IP multicast (ASM, SSM, PIM, IGMPv1/2/3), QoS (DiffServ, queuing), and switching.
• Tools: Python scripting, Ansible, shell scripting, etc.
• Digital video system architectures from signal acquisition to delivery for IPTV, Cable and OTT.
• MPEG-2/MPEG-4/HEVC video compression and encoding standards, stream processing, OTT HLS and MPEG-DASH formats.

Travel

You are required to travel about 50%.

Pay & Benefits

For this role, the estimated base salary range is between $145,000 - $155,000. The actual base salary will vary based on various factors, including market, location, and individual qualifications objectively assessed during the interview process.

Diversity, Equality, and Inclusion at Harmonic Inc

At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners, and shareholders.

Additional Equal Opportunity statement

Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of gender, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, genetic information, pregnancy, sexual orientation, gender identity or gender expression, veteran status, or marital status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you need an accommodation in order to apply for a position, please contact hrhelp.nam@harmonicinc.com.

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