Aquent is hiring: UX Research Associate in California

We are looking for a proactive and passionate user experience researcher to impact the direction of our client’s wearable products. As a user experience researcher, you will be working with a growing and dynamic team of researchers, UX designers, industrial designers, product managers, and engineers to envision and realize our client’s hardware products. At each stage, you will iterate on consumer feedback and needs to ensure that the final product delights and empowers them. You will inspire change at all stages of product development by delivering exciting oral, written, and visual presentations about your findings. You will do so by conducting primary research, exploring the behaviors and motivations of our users through methods like field visits, ethnography, surveys, usability testing, and logs analysis. Your research will help us create useful, usable, and delightful new products and features for people as well as continually innovating on our existing products.

As a UX researcher for the wearables team, you will perform the following responsibilities:

• Support a technical program in its UX and human factors research effort.
• Plan research to support cross-functional team research needs.
• Understand and incorporate complex technical and business requirements into research.
• Collaborate with Industrial Designers, Product Managers, Engineers, and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment. Advocate research findings to diverse audiences through written reports and in-person presentations.
• Conduct independent research on multiple aspects of products and experiences. Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs, and online experiments (A/B testing).

Mandatory Skills/Qualifications:

• BA/BS degree in Human Factors, HCI, Psychology, Engineering, or a related field.
• 1-2 years of work experience in UX/HF/HCI, applied research setting, and/or product research and development.
• UX research, Google Work Space, qualitative research, statistical analysis, presentation skills.
• Experience with research design utilizing various methods.
• Relevant product research experience, either in an end-to-end, usability, or generative setting.

Preferred qualifications:

• Master’s degree or PhD in Human Factors, Human-Computer Interaction (HCI), Psychology, Engineering, or a related field or equivalent practical experience.
• 3-5 years of relevant work experience within User Experience, Human factors, Human-Computer Interaction, applied research setting, and/or product research and development.
• Experience in a variety of product spaces, applied research and/or academic settings.
• Proficiency in communicating user research findings with cross-functional partners to drive impact.
• Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.

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