Paradigm Senior Services is hiring: User Experience Designer in Miami

Location North Miami, Florida (In-office) Who We Are At Paradigm, we're revolutionizing home care through innovative technology. As the fastest-growing tech company in this sector, we empower home care agencies with cutting-edge solutions in billing automation, growth education, authorization management, and beyond. We believe that by streamlining agency operations with third-party payers like the Department of Veterans Affairs and Medicaid, we ultimately enhance the quality of care for seniors, veterans, and underserved communities. We foster a dynamic and collaborative work environment where new ideas are welcome, and creativity thrives. Joining our team means becoming part of a supportive community that values continuous learning and excellence. We're on a mission to revolutionize home care and are looking for passionate individuals to help us make a lasting, positive impact. Position Snapshot The UX Designer is pivotal in crafting seamless, user-friendly, and visually compelling experiences across our digital products. You will immerse yourself in understanding business objectives and user needs to deliver impactful solutions. Key responsibilities include defining user journeys that accommodate a broad range of requirements, complex scenarios, creating detailed wireframes, and ensuring an intuitive and consistent user experience across all platforms. This role requires close collaboration with cross-functional teams, including product managers, developers, and other stakeholders, to bring designs from concept to implementation. The ideal candidate is a detail-oriented outside the box thinker who thrives in a collaborative work environment. This position reports to the Director of User Experience. Core Responsibilities Conduct user research and testing to inform design decisions Develop products that handle complex variables and accommodate various user types and requirements Design user flows, wireframes, and interactive prototypes Collaborate with cross-functional teams to define product requirements and user stories Create high-fidelity visual designs and specifications Contribute to the creation and maintenance of a design system to ensure consistency across products Create document design guidelines, interaction patterns, and best practices for the team Ensure the final design is implemented accurately by working closely with the development team during the handoff process Review development builds and provide feedback to ensure design integrity and usability Monitor and analyze user feedback to continually improve the user experience Stay up-to-date with industry trends and best practices Other duties as assigned Experience and Skills Minimum of 3-5 years of experience in UX design for systems and applications Strong problem-solving skills and attention to detail Strong portfolio demonstrating experience designing intuitive and engaging interfaces for systems and applications Experience conducting user research and testing Proficiency in design and prototyping tools such as Figma and Adobe Creative Suite Excellent communication and collaboration skills Ability to work independently and as part of a team in a fast-paced environment Familiarity with agile development methodologies Experience designing for a range of digital platforms (e.g., mobile, tablet, desktop). Experience in Revenue Cycle Management platforms and Homecare-related technology a plus Proficiency in MS Office Suite (Outlook, Word, Excel) required Education and Qualifications Bachelor's or master's degree in Design, Human-Computer Interaction, or related field What We Offer Medical, dental, and vision benefits 401k retirement plan Aflac benefits Paid time off Professional development support Compensation $90,000-$130,000 depending on experience