Innova
A client of Innova Solutions is immediately hiring for an Audio Visual/Unified Communications Specialist
Position type: Contract
Duration: 12+ Months
Location: Irvine, CA / Irving, TX / Basking Ridge, NJ (Hybrid)
Description:
As an Audio Visual/Unified Communications Specialist you will :-
Key Skills and Qualifications:
Certifications (Preferred):
The ideal candidate will have – Experience in Audio Visual/Unified Communications, Crestron Audio Video Platforms and Cisco Control Hub
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Nikita Awasthi
210-461-5250
nikita.awasthi@innovasolutions.com
PAY RANGE AND BENEFITS:
Pay Range*: <Between $70 per hour > OR $75 per hour>
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Position type: Contract
Duration: 12+ Months
Location: Irvine, CA / Irving, TX / Basking Ridge, NJ (Hybrid)
Description:
As an Audio Visual/Unified Communications Specialist you will :-
- Collaborate on moderately complex projects: Contributes to technical projects of moderate size and complexity under the guidance of senior technical support/services staff and management.
- Execute technical tasks effectively: Delivers on assigned technical tasks within deadlines, encompassing analysis, troubleshooting, implementation, testing, development, monitoring, maintenance, production support, and documentation.
- Apply technical expertise: Possesses technical and design skills, adhering to established standards and procedures.
- Provide timely and high-quality customer support: Resolves intricate technical issues within defined service level agreements, ensuring customer satisfaction.
- Demonstrate problem-solving and decision-making abilities: Analyzes problems, designs and implements solutions, and makes informed decisions that influence technical assignments.
- Ensure system stability and availability: Proactively monitors and manages production systems and networks to optimize uptime.
- Contribute to project planning and execution: Participates in project planning, including sizing, configuration, and scheduling activities, in collaboration with project management.
- Mentor and guide team members: May provide coaching and training to other analysts and lead technical support/services team members in specific project activities
- Manage technical and specialized administrative tasks for complex collaboration tools used throughout our global company, including Webex, Zoom, Google Workspace, Microsoft Teams, and Cisco Unified Communication solutions.
- Have expertise in the design and support of audio video solutions such as Crestron, Biamp, Amplifier/speakers and, Sennheiser microphones.
- Possess expert-level network support and troubleshooting skills and audio/video endpoint conferencing, enabling them to quickly resolve complex issues.
- Have strong foundation in Cisco voice/video network technology, Crestron design and support, network performance analysis, network security, and troubleshooting techniques is essential.
- Have prior experience in audio/video support, Cisco video conferencing, trouble ticketing systems, Cisco IP phone support, and meticulous problem-solving documentation within a fast-paced environment.
Key Skills and Qualifications:
- A Bachelor’s degree in Computer Science or Information Systems is preferred, but equivalent experience in Unified Communications and IT operations (3+ years) will also be considered.
- 5+ years of hands-on experience with collaboration and unified communication technologies, including:
- Cisco Call Manager
- Crestron Audio Video Platforms
- Routers & Switches
- Cisco Control Hub
- Expressway
- Cisco Cube
- Multicast video and data packet analysis
- Strong understanding of VoIP protocols (H.323, SIP) and concepts like firewall/NAT traversal and gatekeepers.
- In-depth knowledge of video conferencing products from vendors like Cisco, Polycom, Lifesize, Crestron, and other audio/video technologies.
- Extensive experience with popular web conferencing platforms: Webex, Google Meet, Zoom, and MS Teams.
- Proficiency with TCP/IP networking, IP telephony, web conferencing, and switching/routing protocols.
- Demonstrated ability to troubleshoot complex network deployments, utilize appropriate debugging tools, and drive issue resolution.
- Experience with PC and desktop applications such as Microsoft Office Suite and email.
Certifications (Preferred):
- Cisco certifications: CUCM training, CCNP (Voice), CCNP, CCIE, CCNA
- Other relevant certifications: Crestron CTI, AVIXA, BICSI, CEDIA
The ideal candidate will have – Experience in Audio Visual/Unified Communications, Crestron Audio Video Platforms and Cisco Control Hub
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Nikita Awasthi
210-461-5250
nikita.awasthi@innovasolutions.com
PAY RANGE AND BENEFITS:
Pay Range*: <Between $70 per hour > OR $75 per hour>
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
- Named One of America’s Best Employers for New Grads by Forbes (2024
- Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
- One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
- One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
- Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
- One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
- AWS Advanced Tier Services Partner with 100+ certifications
Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.