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MSM Inc.

MSM Inc. is hiring: Vice President, Executive Creative Director in Webster

MSM Inc., Webster, NY, US, 14580

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Job Description

Job Description

Vice President, Executive Creative Director

MSM is woman-owned, experiential agency bringing brands to life through strategy, award-winning experience design, and flawless execution for trade shows, events, environments, and customer engagements. We deliver with genuine passion and a commitment to creating exceptional customer experiences.

At MSM, we are dedicated to exceeding client expectations and fostering a service-driven culture. We value honest feedback and advice, promoting continuous improvement and mutual respect. We live by our four core values that support these themes:

  • Thrive in a demanding environment

  • Build meaningful relationships

  • Demonstrate a positive attitude and adapt to change

  • Set high standards and strive to exceed

The Vice President, Executive Creative Director is a key member of the Creative Team, reporting to the CEO. This is a leadership position, responsible for the creative strategy, as well as the management of the Creative Team including employee mentorship, training, accountability, and development.

As a key leader in the organization, the Vice President, Executive Creative Director will:

  • Develop and articulate a clear, compelling vision

  • Inspire others with authentic enthusiasm and passion

  • Cultivate the highest performance standards and not settle for mediocracy

  • Have an unwavering commitment to the company’s success

JOB ACCOUNTABILITIES

STRATEGIC LEADERSHIP: STRATEGY & GOALS

  • Develop and execute a creative strategy that aligns with the corporate goals.

  • Execution of quarterly goals (Rocks).

  • Elevate all areas of design, ensure the necessary expertise is in place for graphic design, art direction, and visual storytelling.

  • Support sales/marketing by developing creative strategies and compelling brand narratives that align with the objectives and brand identity for the company’s clients.

OPERATIONAL EXCELLENCE: PROCESS IMPROVEMENT & INNOVATION

  • Enhance the creative department’s performance, deliver high-quality work, increase sales, and contribute significantly to the company's success in the competitive tradeshow industry.

  • Streamline workflows to reduce bottlenecks and improve project completion times.

PERFORMANCE & DEVELOPMENT: PERSONAL & TEAM:

Team Development:

  • Achieve positive employee satisfaction scores in annual surveys.

  • Develop and lead a high-performing Creative Team.

  • Help build the Creative Team’s industry knowledge of trade show trends, best practices, and emerging technologies.

Personal Leadership Development:

  • Pursue continuous learning, set and achieve personal leadership growth goals each quarter.

Key Responsibilities:

  • Set the creative vision and deliver innovative, groundbreaking creative work that increases client engagement and generates industry attention.

  • Expand the company’s experiential offerings.

  • Lead creative concepts for new business, developing innovative ideas that align with prospective clients’ objectives and push creative boundaries.

  • Play a pivotal role in new and existing client presentations, showcasing the company’s creative expertise.

  • Oversee all creative aspects of projects from conception to delivery, keeping within timelines and budget.

  • Implement creative automation tools to accelerate repetitive tasks, allowing team members to focus on strategic and creative aspects.

  • Develop and lead a high-performing Creative Team and foster effective communication by implementing regular team meetings, soliciting and providing regular feedback, and encouraging open and honest dialogue.

  • Optimize resource allocation to ensure team members' skills and expertise are fully utilized.

  • Regularly assess processes and implement changes to optimize performance.

Required Skills and Experience:

  • 15+ years of creative experience in either 2D (Graphic Design, Digital Media, Motion Graphics) or 3D (Environmental Design – tradeshow exhibits, retail, events)

  • 10+ years of leadership experience

  • Demonstrated business acumen and thought leadership

  • Proficiency in creative tools and platforms

  • Proven track record of successfully managing large-scale, complex projects in a matrix organization

  • Excellent communication and stakeholder management skills

  • Ability to oversee and improve the performance of team members

  • Ability to organize people & resources to achieve objectives

  • Thrives under pressure and manages multiple projects simultaneously in a fast-paced industry

  • Bachelor's degree in a relevant field; MBA or advanced degree preferred

This role offers significant potential for growth in strategic leadership and compensation. The salary range for this position is $125,000 - $150,000, with the final offer dependent on factors such as knowledge, skills, and experience.