Amazon
Job ID: 2870526 | Amazon.com Services LLC
AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses.
We are looking for highly motivated and talented candidates who will review generated data demonstrations and provide human feedback to train LLMs. The ideal candidate must demonstrate strong analytical and communication skills, attention to detail, and a commitment to excellence.
This is a nine-month fixed temporary assignment.
As an AI Content Writer, you will be responsible for reviewing machine and human-generated demonstrations in order to generate preference data for training purposes. The tasks will be clearly defined, but will require a high degree of judgment in each case. The candidate will work closely with support teams, review guidelines, suggest updates to those guidelines, and engage in team calibrations to ensure the highest quality of data generation. You will also be a part of other initiatives across process improvements, SoP and guidelines formulation, diving deep to provide data insights as and when required.
Key Responsibilities Work on clearly defined use cases, but leverage a high degree of judgment to produce preference data.
Operate with autonomy.
Leverage and demonstrate expertise in a wide array of competencies such as Computer Science, Literature, Music, Mathematics, Economics, and Travel.
Identify issues and proactively report operational challenges.
Identify process improvement opportunities at the process/function level.
Demonstrate the ability to support small to medium scale process improvement projects.
Contribute to mentoring/training junior data associates on an ongoing basis.
Troubleshoot issues related to process and conduct root cause analysis if required.
Additional Responsibilities Create original and engaging content across multiple work types to train LLMs.
Write clear, concise, factually and grammatically correct responses that adhere to the Standard Operating Procedures (SOPs) and style guidelines.
Proofread and edit content to ensure high-quality standards, accuracy, and consistency.
Research and verify content quality based on Content Guidelines. Approve or reject content based on pre-defined guidelines and explain logical reasoning behind approve/reject decisions.
Perform quality checks by reviewing and proofreading; provide feedback and training to coworkers and cross-company teams to ensure that quality standards are met.
Collaborate with cross-functional teams and other business units to monitor quality progress and investigate quality variations.
Develop a deep understanding of the subject matter experts (SMEs) for processes on the floor and collaborate with stakeholder teams to test new SOPs.
Support our leadership, business, and technical teams by actively participating in training and project/program management.
Hourly Pay: $23.90/hr
BASIC QUALIFICATIONS Proven work experience as a Content Writer, Copywriter, or similar role.
Strong proficiency in English, demonstrating language proficiency in verbal, writing, reading, and comprehension.
PREFERRED QUALIFICATIONS Prior experience of 2-4 years in content writing.
Bachelor’s or Master’s degree in a relevant field, such as Computer Science, Linguistics, Journalism, Communications, or a related area with a strong emphasis on creative writing, technical writing, or AI technology.
Fluent in one of the following languages: German, Spanish, Arabic, French, Hindi, Italian, Japanese, Portuguese, Korean, Turkish, Chinese, Russian, Hebrew, or Dutch.
Ability to adapt writing style to suit various style guidelines and customers.
Ability to make logical decisions while performing tasks even when provided information is ambiguous.
Understanding of academic integrity, e.g., plagiarism.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.
Posted: January 10, 2025
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