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Patreon

Partner Manager, Top 18+ Creators

Patreon, San Francisco, California, United States, 94199

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Patreon is a media and community platform where creators give their biggest fans access to exclusive work and experiences. Over 300k creators are cultivating fandoms and building their businesses each month. Creators can offer free memberships to fans looking to explore more of their work, paid memberships to give access to exclusive media and community, or sell directly to fans with Shops.

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: 8B+ earned since Patreon's inception

30M free new memberships in the first year of launching that option

10M fans paying each month for exclusive access to creators' work and community.

We're continuing to invest heavily in building the best creator products with the best team in the creator economy and are looking for a

Partner Manager, Top Creators

to support our mission. This role is based in

New York or San Francisco

and open to those who are able to be in-office 2 days per week on a hybrid work model. This role is also open to those based in

Los Angeles

remotely. About the Role

What you will do: Build trusted creator relationships : Work with our largest 18+ creators and earn their trust that the Patreon platform and team is essential to unlocking the earnings and connection with their fan base.

Partner with Trust and Safety, Legal, Policy and Compliance : Be a key voice in the room on decisions that affect our 18+ creators, helping craft strategies and resources to support them.

Partner with Product : Work embedded in product pods to expand feature offerings to Patreon’s 18+ creators.

Drive earnings and product adoption : Accelerate each creator’s growth trajectory by coaching them on product features and improving fan-to-member conversion rates.

Level up creators’ product mastery : Coach creator teams on using the Patreon platform and new product launches.

Creatively execute on cross-functional solutions : Address unique business-critical needs of creators through collaboration with various teams.

Inspire evangelism for Patreon : Translate investment into strategic creators into advocacy for Patreon.

Skills and experience you possess: 3+ years of experience in creator success or creator management : Experience managing long-term partnerships with creators making sensitive 18+ content.

3+ years of experience in 18+ content and/or trust and safety management : Comfortable viewing sensitive content daily with resilience to maintain work-life balance.

Product and revenue expansion : Proven success in environments with revenue and product growth targets.

Applying data insights to customer needs : Translating performance insights into actionable steps for customers.

Cross-functional partnerships : Strong relationships with internal stakeholders across various departments.

Projects you may work on: Revamp a creator’s tiers to drive member acquisition.

Develop a plan for content and promotion with a creator for a major launch.

Identify creators for early testing of new product features and ensure a positive experience.

Share insights with product teams to influence strategies that affect your portfolio.

Design processes for identifying and addressing creators with violative content.

What you will have the chance to learn: Problem solving the complex needs of high-earning creators.

Refine relationship building skills in navigating creative businesses.

Expertise around building an engaged fan base and converting them to paying members.

How to support a product-first company in building tools with 18+ creators.

About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: Put Creators First

| They’re the reason we’re here. When creators win, we win.

Build with Craft

| We sign our name to every deliverable, just like the creators we serve.

Make it Happen

| We don’t quit. We learn and deliver.

Win Together

| We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds. If you’re excited about a role but your past experience doesn’t match every bullet point outlined above, we encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Patreon offers a competitive benefits package including salary, equity plans, healthcare, unlimited paid time off, company holidays, commuter benefits, lifestyle stipends, learning and development stipends, parental leave, and a 401k plan with matching.

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