Amazon is hiring: Senior Manager Creative Operations, North America Stores in Se

Senior Manager Creative Operations, North America Stores

Job ID: 2882253 | Amazon.com Services LLC

The North America Stores team is seeking a Senior Manager of Creative Operations to lead strategic roadmap planning, in partnership with cross functional stakeholders for the organization. In this role you will manage and oversee all intake of new business, and be a thought leader in technology adoption and workflow enhancements.

As the Senior Manager of Creative Operations, you will manage a team and drive the planning and prioritization of operational management, including creative deliverables, resource management, schedule tracking, and risk mitigation, while collaborating with leadership and cross-functional partners to deliver innovative solutions across work streams. You will need to manage communications across levels and organizations within Amazon to ensure awareness, understanding and alignment with organizational and business priorities.

The ideal candidate will exhibit autonomy, bias for action, high judgment, ability to deliver results and exceptional organization and communication skills.

Key job responsibilities

1. Oversee a complex portfolio of work, constantly evaluating and anticipating bottlenecks, providing escalation management, making tradeoffs, and balancing the business needs versus technical constraints.
2. Manage creative team resources to support and deliver projects on time, within scope, and on budget.
3. Improve and optimize organizational workflows, processes and team efficiency, enhancing planning and ensuring scalability.
4. Work to accelerate content delivery through tooling and artificial intelligence (AI).
5. Own operational planning for creative team, with an emphasis on minimizing disruptions and maximizing adoption.
6. Manage external agency and partner relationships, ensuring creative deliverables meet expectations.
7. Promote the growth and development of the creative team, cultivating a culture of continuous learning, improvement, and self-sufficiency.

BASIC QUALIFICATIONS

1. 10+ years of creative operations experience.
2. 5+ years of people management experience.
3. 5+ years of working cross functionally with creative, product and tech teams experience.
4. Experience operationalizing and maturing creative organizations within a complex and ambiguous corporate environment.
5. Experience owning program strategy and end to end delivery, including defining program requirements and using data and metrics to determine improvements.
6. Experience working with, presenting to, and influencing senior executives up to VP level.

PREFERRED QUALIFICATIONS

1. Skilled in navigating complex tradeoffs to prioritize resources, organizational health, and scalable solutions.
2. Ability to guide a diverse range of professionals, significantly impacting organizational objectives and strategies.
3. Financial management skills.
4. High capacity for making informed decisions that positively affect customer experience, business outcomes, and technical considerations.
5. Excellence in communication, planning, risk management, and strategic escalation.
6. Expertise in enhancing cross-organizational creative programs and mechanisms.
7. eCommerce and/or retail experience.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Posted: September 23, 2024 (Updated 9 minutes ago)

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