OncoHealth is hiring: Case Review Specialist - PR in Guaynabo

If you share our passion for improving the lives of people with cancer, we want to meet you!

At OncoHealth, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone.

Honored to be a Bell Seal-certified employer, a movement for workplace mental health

“Not only are we proud to have top-notch team members who live OncoHealth’s mission every day, we are thrilled to receive this recognition based on our practices and commitment to creating a mentally healthy workplace. Employee wellbeing continues to be an important part of our culture, as it is for the patients we serve.”

Chief People Officer
OncoHealth

It all starts with caring, supporting and investing in our team

Flexible Work Setting

We enjoy being together, but times have changed. Our team members work primarily from home and some travel to the Atlanta office periodically to meet with their team. It’s the best of both worlds.

Work Equipment

Full remote equipment provided. Double monitors, laptop, docking station, keyboard, mouse, headset, and camera. Everything except the desk and chair.

Professional Development

Learn about your own work style and how to work better with others. Five career levels for every role and a bootcamp for new managers. Maintain professional credentials. Your growth is important.

Health Coverage

We pay 90% for employees and 75% for family coverage for health, dental and vision on day one. There’s a variety of HDHC, PPO and HMO plans. We also provide life, short-term and long-term disability insurance.

Plan for the long term. Annual bonuses are offered to every employee. 401(k) retirement plan with immediate vesting and company match up to $3,000 annually.

Wellness and Social Activities

Win prizes for your healthy habits. Engage in a virtual yoga class or sip n paint. Meet up with coworkers for walking groups or coffee runs if you’re onsite. All of these make us a stronger team.

When you’re ready, our Atlanta, GA, and Guaynabo, PR offices have lots of open and creative spaces to work and collaborate. All in Class A properties.

We nourish our employees with healthy options. And sometimes a few sweets. If you’re onsite, don’t miss our lunches and happy hours, on the house. Take some time to unwind with coworkers.

Dress Code

There isn’t one. Some like dressy, some like jeans. Wear what works for you.

Come Join Us

We are looking for talented, innovative, creative and compassionate individuals to join our team

Position: Case Review Specialist - PR

Location: Guaynabo, Puerto Rico

Job Id: 1571

# of Openings: 1

About OncoHealth

OncoHealth is a leading digital health company dedicated to helping health plans, employers, providers, and patients navigate the physical, mental, and financial complexities of cancer through technology enabled services. Supporting more than 14 million people in the US and Puerto Rico, OncoHealth offers digital solutions for treatment review and virtual care across all cancer types.

About the Role

The Case Review Specialist ensures that case documentation is provided by the provider for accurate and timely determinations and communicates with clinical and non-clinical staff to facilitate case discussions.

Primary Responsibilities

• Flexible to work rotational shifts inside our office hours from 8:00 a.m. – 8:00 p.m. EST to cover the operational needs of the company. Shifts can range anywhere between Monday – Friday 8:00 am to 8:00 pm EST and Saturdays 8:30 am - 5:00 pm EST (Office hours may change/extend upon operational needs)
• Process cases and request/maintain clinical documentation and transmit timely determinations via the company’s internal system and/or by phone to the provider and/or member and/or payer
• Intake Pre-Authorization requests and/or inquiries on existing pre-authorizations via phone, email, fax or by the portal and ensuring they are responded/processed within the established metrics
• Work collaboratively with clinical and non-clinical staff to facilitate case discussions
• Fax intake and labeling on weekends/Holidays as needed

About You

• Bachelor’s Degree or relevant experience preferred
• Fully Bilingual (English and Spanish)
• A minimum of 2-4 years’ administrative experience and/or customer service or relevant educational attainment required
• Knowledge in pre-authorizations and health insurance client services departments are preferred
• Implementation of systems for program effectiveness and productivity required

About the Location

OncoHealth is committed to remote, hybrid or in office work options. Our Team in Puerto Rico reports to the office at least 2 times per month (advance notice provided) and can work remotely from home the rest of the days. Employees are welcome to work from the office every day if wanted.

Our Culture

Taking ownership of quick action, critically thinking through the needs, and working well with others are key competencies of team member success. Our leadership is dedicated to building a culture based on respect, clinical excellence, innovation – all with a focused mission of putting patients first!

We offer a full benefit package on your first day, along with a company bonus. You may visit or work from our very modern and engaging offices, and experience a fun, collaborative environment where social activities and community events matter. We enjoy being together!

OncoHealth is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment decisions are based on qualifications, merit, and business need.

The Opportunity

The cost of cancer related medical services and prescription drugs in the United States is expected to reach $246 billion by 2030. OncoHealth has enjoyed rapid growth over the past 3 years and seeks smart, collaborative people to join its team. We have just under 250 team members, so we can move swiftly but precisely to the market needs of our customers. Strongly backed financially by Arsenal Capital Partners & McKesson Corporation, we remain in an investment and growth mode. This means we are open-minded to how we get the work done – now is the perfect time to talk to us!

Our Current Solutions

Through the use of OncoHealth's utilization management system,OneUM, our customers can use a single e-Prior Authorization portal for all oncology drug request and treatments. Our system improves quality of care, reduces provider abrasion and gives health plans visibility into the total cost of oncology treatment.

OncoHealth offers Oncology Insights Pro, an analytic software solution that enables health plans to use data and analytics to improve oncology programs. Using real world data, our engineers normalize data to create analytic dashboards with drill down compatibilities. The data is paired with expert guidance providing the strategies and insight needed to keep up with the continuing evolving cancer treatment landscape.

OncoHealth offers Pharmacy Consulting services to health plans and pharmaceutical companies. New cancer treatments are entering the market at an unrelenting pace. Since 2018, the FDA approved 121 new cancer applications including 49 novel cancer drug entities. Our Board-Certified Oncology Pharmacologists can help health plans update drug policies, offer utilization management and formulary advice, and development training for staff.

OncoHealth's latest offering is Iris, a digital telehealth platform that delivers personalized, oncology-specific support to navigate the physical symptoms and emotional challenges caused by cancer and cancer treatment. Powered by technology, staffed 24X7, and delivered with empathy, Iris allows patients to connect with trained oncology experts and receive personalized, oncology-specific telehealth support.

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