Amazon is hiring: Strategic Account Manager, Amazon Publisher Cloud in New York

Strategic Account Manager, Amazon Publisher Cloud

Job ID: 2880410 | Amazon.com Services LLC

Amazon Publisher Cloud is a game-changing new service that operates at the intersection of advertising, signal collaboration, and cloud services. Built on AWS Clean Rooms, APC is the first and only service enabling advertisers to activate more efficient campaigns, powered by exclusive signal collaboration between leading publishers and Amazon Ads. In this role you will be a key contributor within an entrepreneurial team tackling some of the most exciting and complex opportunities in digital advertising.

In this organization you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon.com, one of the world's leading companies. We are seeking a Strategic Account Manager to join the Amazon Publisher Cloud team to help build industry-leading solutions for publishers. In this role, you will have the opportunity to join Amazon’s quickly growing advertising business, own strategic relationships with large publishers, and drive strategy and adoption of our industry-leading publisher solutions.

Key job responsibilities

1. Manage product activation and overall customer experience for strategic web and streaming TV publishers.
2. Employ a consultative, customer obsessed, and long-term approach to build productive relationships with publishers.
3. Successfully launch new publisher products and features, share publisher and overall marketplace feedback, and guide program strategy.
4. Analyze publisher signals and performance data and provide data-driven insights to improve our advertising programs.
5. Train publishers on program tools and provide strategic guidance to publishers on Amazon Ads solutions.
6. Define processes and workflows that help deliver amazing customer experiences.
7. Develop solutions to address key operational challenges, customer pain points, and sources of friction.
8. Translate publisher feedback into product requirements and collect market intelligence to help guide the overall direction of the program.

BASIC QUALIFICATIONS

• 3+ years of digital advertising and client facing roles experience
• Experience analyzing data and best practices to assess performance drivers
• At least 2 years of work experience leading partnerships with web or streaming TV publishers or advertisers.
• Bachelor's Degree in Business or other related field.

PREFERRED QUALIFICATIONS

• Experience managing large publishers and deep understanding of publisher challenges.
• Knowledge of data clean rooms, publisher ad tech, and the programmatic advertising space.
• Excellent quantitative and analytical skills, being comfortable with pulling reports, diving deep into the data and analyzing trends.
• Strong verbal and written communication skills, ability to effectively communicate across a broad range of technical and non-technical people.
• Experience diagnosing and resolving technical issues with Product Management and Engineering.
• Customer-driven product thinking and ability to identify and prioritize product requests.
• Team player with strong persuasion skills.
• Proactive attitude with excellent project management, organizational, and analytical skills.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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