Community Manager Job at Marquee Asset Management, LLC in Maricopa
Marquee Asset Management, LLC, Maricopa, AZ, United States, 85239
Job Description
Skyline Real Estate Management LLC is excited to announce that we are looking for a Community Manager for our newest lease-up community, Home at Maricopa, located in Maricopa, Arizona. The purpose of the Community Manager is to effectively manage and coordinate persons, activities, and available resources to accomplish community objectives as set forth by the Regional Property Manager and property owner. These objectives include maximizing occupancy levels, income growth and community values.
Duties & Responsibilities
- Ensure the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
- Driving lease-up strategy to achieve occupancy and revenue goals within designated timeline. Conducts prospect tours, manages leads and outreach efforts.
- Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
- Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion of company standards.
- Track and evaluate advertising, and all client traffic.
- Develop, mentor, lead, and manage a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, to maximize their engagement and minimize turnover.
- Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures and onboarding processes are being followed.
- Train, support, and mentor other onsite team members.
- Maintain effective on-site staff through interviewing, hiring, and coaching team, as necessary.
- Maintain residents' files in accordance with the companys standards.
- Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
- Manage and maintain all aspects of the overall community budget and finances.
- Work with leasing staff to ensure that leasing/marketing goals are being met.
Competencies
- Effective communication and customer service skills
- Computer literate, including Microsoft Office Suite and internet navigation skills
- General office, bookkeeping and sales skills and excellent oral and written communication skills
- Determine leasing opportunities for staff and work on goal setting, improving the performance of each staff member.
- Occasional use of a golf cart may be necessary
- Must have a valid drivers license and automobile insurance
Education and Experience
Bachelors Degree is preferred
Real Estate License preferred, but not required
3 + years of experience in property management
3 + years of direct management experience
Knowledge of RealPage/Onesite or equivalent system
Lease up Experience is preferred
Benefits
Medical, Dental, Vision
Life Insurance
Short-Term and Long-Term Disability
401k | Company Match
Paid Time Off
40% Discount to live onsite
Cell Phone Allowance
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Skyline provides equal employment opportunity. Discrimination of any type will not be tolerated. Skyline is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law. We are a Drug-Free Workplace.