Palo Alto Networks
Sr IT Event Support and Multimedia Engineer
Palo Alto Networks, Santa Clara, California, us, 95053
Job Description
Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. Your Career Palo Alto Networks is looking for a senior level Event Operations Engineer candidate with advanced technical experience supporting live and remote events by utilizing audio/visual solutions in an enterprise environment. The candidate will support highly critical live events using a variety of audio and video technologies such as digital video cameras, video switchers, audio mixers, wireless microphones, speakers, and HDMI connections to video monitors. Candidates will also support remote/hybrid events using Zoom Meeting, Webinar and Events which may integrate with the hardware previously mentioned. Additionally, this role will involve post-production work, including video editing using Adobe Premiere Pro and similar software, to enhance the quality of our event recordings. The engineer will also provide desktop support for both Mac and PC environments, and must demonstrate a high technical aptitude. Finally, the Sr IT Event Support Engineer must have extensive experience supporting c-level executives and other high level managers and must establish both professional and personal relationships with each. Your Impact Collaboration and Communication
Work collaboratively with c-level executive and other high level managers and their executive assistant Work closely with event coordinators, producers, and other team members to ensure seamless event execution and understand technical requirements to ensure all equipment meets event specifications Communicate effectively with clients and stakeholders, providing updates and addressing concerns as they arise Demonstrate professionalism and tact when dealing with customers and partners at all times
A/V Setup and Operation
Set up, operate, and troubleshoot A/V equipment, including microphones, speakers, projectors, cameras, and monitors Provide on-site and remote technical support during events, addressing issues promptly to minimize disruptions Monitor A/V systems throughout events, making real-time adjustments as necessary
Post-Production
Edit and enhance event recordings using Adobe Premiere Pro and similar software, ensuring high-quality final products Incorporate graphics, audio adjustments, and other elements to create polished videos for distribution
Qualifications: Your Experience Minimum of 3 years experience in related field (audio/visual services, videoconferencing, event production services or related systems) In depth knowledge of A/V technologies including digital video cameras, display/projector devices, remote microphone systems, video switchers, audio mixers & video connectivity Experienced in video production equipment, formats & control rooms to include video matrix switchers, audio mixing boards, & various digital & analog video solutions Experienced with collaboration services e.g., Zoom, Webex, GotoMeeting, etc. Working knowledge of networking such as Ethernet switches, fiber optic & protocol suites i.e. TCP, UDP, HTTP, RTP etc. Excellent written communication, organizational & multi-tasking skills Must be able to work in a flexible environment Digital media expertise with strong background and experience with various Apple/PC platforms and operating systems Post production experience with advanced editing tools (ie. Adobe Suite, QuickTime, Camtasia, etc) including Panopto editor a plus Ability to interface successfully with internal & external clients at multiple levels Ability to travel to remote locations to setup AV equipment for meetings or AV rooms Detail oriented Excellent customer service skills Must be a team player Must be flexible and adaptable to changing schedules and conditions
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Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. Your Career Palo Alto Networks is looking for a senior level Event Operations Engineer candidate with advanced technical experience supporting live and remote events by utilizing audio/visual solutions in an enterprise environment. The candidate will support highly critical live events using a variety of audio and video technologies such as digital video cameras, video switchers, audio mixers, wireless microphones, speakers, and HDMI connections to video monitors. Candidates will also support remote/hybrid events using Zoom Meeting, Webinar and Events which may integrate with the hardware previously mentioned. Additionally, this role will involve post-production work, including video editing using Adobe Premiere Pro and similar software, to enhance the quality of our event recordings. The engineer will also provide desktop support for both Mac and PC environments, and must demonstrate a high technical aptitude. Finally, the Sr IT Event Support Engineer must have extensive experience supporting c-level executives and other high level managers and must establish both professional and personal relationships with each. Your Impact Collaboration and Communication
Work collaboratively with c-level executive and other high level managers and their executive assistant Work closely with event coordinators, producers, and other team members to ensure seamless event execution and understand technical requirements to ensure all equipment meets event specifications Communicate effectively with clients and stakeholders, providing updates and addressing concerns as they arise Demonstrate professionalism and tact when dealing with customers and partners at all times
A/V Setup and Operation
Set up, operate, and troubleshoot A/V equipment, including microphones, speakers, projectors, cameras, and monitors Provide on-site and remote technical support during events, addressing issues promptly to minimize disruptions Monitor A/V systems throughout events, making real-time adjustments as necessary
Post-Production
Edit and enhance event recordings using Adobe Premiere Pro and similar software, ensuring high-quality final products Incorporate graphics, audio adjustments, and other elements to create polished videos for distribution
Qualifications: Your Experience Minimum of 3 years experience in related field (audio/visual services, videoconferencing, event production services or related systems) In depth knowledge of A/V technologies including digital video cameras, display/projector devices, remote microphone systems, video switchers, audio mixers & video connectivity Experienced in video production equipment, formats & control rooms to include video matrix switchers, audio mixing boards, & various digital & analog video solutions Experienced with collaboration services e.g., Zoom, Webex, GotoMeeting, etc. Working knowledge of networking such as Ethernet switches, fiber optic & protocol suites i.e. TCP, UDP, HTTP, RTP etc. Excellent written communication, organizational & multi-tasking skills Must be able to work in a flexible environment Digital media expertise with strong background and experience with various Apple/PC platforms and operating systems Post production experience with advanced editing tools (ie. Adobe Suite, QuickTime, Camtasia, etc) including Panopto editor a plus Ability to interface successfully with internal & external clients at multiple levels Ability to travel to remote locations to setup AV equipment for meetings or AV rooms Detail oriented Excellent customer service skills Must be a team player Must be flexible and adaptable to changing schedules and conditions
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