AT&T
Job Description:
To be considered for an interview, please make sure your application is full in line with the job specs as found below. This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. As a Lead Channel Marketing (Customer Advisory Council Lead), you will be responsible for managing and driving the success of our Customer Advisory Council program. This role requires a highly organized, strategically focused, and influential professional who can interact confidently with both C-Level customers and internal executive team members. The ideal candidate will ensure that our Customer Advisory Council program runs smoothly, meets its objectives, and provides valuable customer insights to help steer the company’s strategic direction. Key Responsibilities: Develop and Implement Program Strategy : Define and execute a comprehensive strategy for the Customer Advisory Council program that supports multiple councils across various business segments and industries. Align with Business Goals : Stay informed about the company’s strategic priorities, customer needs, and industry trends. Collaborate cross-organizationally to align Customer Advisory Council objectives with broader business goals. Strategically Manage Council Membership : Establish and define clear criteria for selecting customer advisory council members, including qualifications, industry experience, and diversity requirements. Oversee the nomination process by evaluating candidates to ensure they possess the strategic insights and expertise necessary to contribute effectively. Lead onboarding of new members and offboarding those who no longer align with the council’s strategic focus or fail to meet participation expectations. Develop Strategic Meeting Agendas : Collaborate with key stakeholders and the executive chief of staff teams to design council meeting agendas that focus on gaining candid and unfiltered customer feedback on the strategy and direction of that area of the business. Ensure each agenda is tailored to address current strategic priorities and challenges. Curate Meeting Content:
Establish a content strategy for each council meeting. Identify and secure executive-level presenters, lead prep calls and provide guidance on the content, ensuring presentations are relevant, engaging, and aligned with the meeting’s strategic objectives. Achieve Operational Excellence:
Lead planning and flawless execution of our customer advisory council meetings in support of our most strategic customers. Manage multiple deliverables, deadlines, and contributions from various professionals. Lead Communication Strategies:
Design and execute comprehensive communication plans that keep council members informed and engaged. This includes regular updates, meeting agendas, minutes, and strategic announcements. Additionally, manage internal and external SharePoint sites to centralize meeting information and facilitate member collaboration. These sites will be essential for sharing documents, facilitating discussions, and ensuring members are well-prepared and contributing actively. Qualifications: Bachelor’s degree in Business, Marketing, or related field. Minimum of 5 years of experience in a similar role, interacting with business customers, analysts, investors or C-Level executives preferably in a high-tech corporate environment. Knowledge of AT&T B2B technology-enabled solutions and customer industry expertise. Proven project management skills with a track record of managing complex programs and meeting deadlines. Strategic thinking and ability to foresee industry trends and company priorities. Strong executive presence and interpersonal skills, with the ability to confidently interact with senior executives and customers. Excellent presentation and written communications skills. Demonstrated ability to influence and coordinate with cross-functional teams. Commitment to program success and continuous improvement. Salary Range:
$130,700.00 - $196,100.00 Weekly Hours:
40 Time Type:
Regular Location:
Dallas, Texas AT&T is an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, national origin, disability, or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ready to close the deal on a career with AT&T? Apply today.
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To be considered for an interview, please make sure your application is full in line with the job specs as found below. This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. As a Lead Channel Marketing (Customer Advisory Council Lead), you will be responsible for managing and driving the success of our Customer Advisory Council program. This role requires a highly organized, strategically focused, and influential professional who can interact confidently with both C-Level customers and internal executive team members. The ideal candidate will ensure that our Customer Advisory Council program runs smoothly, meets its objectives, and provides valuable customer insights to help steer the company’s strategic direction. Key Responsibilities: Develop and Implement Program Strategy : Define and execute a comprehensive strategy for the Customer Advisory Council program that supports multiple councils across various business segments and industries. Align with Business Goals : Stay informed about the company’s strategic priorities, customer needs, and industry trends. Collaborate cross-organizationally to align Customer Advisory Council objectives with broader business goals. Strategically Manage Council Membership : Establish and define clear criteria for selecting customer advisory council members, including qualifications, industry experience, and diversity requirements. Oversee the nomination process by evaluating candidates to ensure they possess the strategic insights and expertise necessary to contribute effectively. Lead onboarding of new members and offboarding those who no longer align with the council’s strategic focus or fail to meet participation expectations. Develop Strategic Meeting Agendas : Collaborate with key stakeholders and the executive chief of staff teams to design council meeting agendas that focus on gaining candid and unfiltered customer feedback on the strategy and direction of that area of the business. Ensure each agenda is tailored to address current strategic priorities and challenges. Curate Meeting Content:
Establish a content strategy for each council meeting. Identify and secure executive-level presenters, lead prep calls and provide guidance on the content, ensuring presentations are relevant, engaging, and aligned with the meeting’s strategic objectives. Achieve Operational Excellence:
Lead planning and flawless execution of our customer advisory council meetings in support of our most strategic customers. Manage multiple deliverables, deadlines, and contributions from various professionals. Lead Communication Strategies:
Design and execute comprehensive communication plans that keep council members informed and engaged. This includes regular updates, meeting agendas, minutes, and strategic announcements. Additionally, manage internal and external SharePoint sites to centralize meeting information and facilitate member collaboration. These sites will be essential for sharing documents, facilitating discussions, and ensuring members are well-prepared and contributing actively. Qualifications: Bachelor’s degree in Business, Marketing, or related field. Minimum of 5 years of experience in a similar role, interacting with business customers, analysts, investors or C-Level executives preferably in a high-tech corporate environment. Knowledge of AT&T B2B technology-enabled solutions and customer industry expertise. Proven project management skills with a track record of managing complex programs and meeting deadlines. Strategic thinking and ability to foresee industry trends and company priorities. Strong executive presence and interpersonal skills, with the ability to confidently interact with senior executives and customers. Excellent presentation and written communications skills. Demonstrated ability to influence and coordinate with cross-functional teams. Commitment to program success and continuous improvement. Salary Range:
$130,700.00 - $196,100.00 Weekly Hours:
40 Time Type:
Regular Location:
Dallas, Texas AT&T is an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, national origin, disability, or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ready to close the deal on a career with AT&T? Apply today.
#J-18808-Ljbffr