Library Associate 2 Job at Shelby American, Inc. in Garden City

JOB SUMMARY

The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation desk. Provides customer service to library patrons.

PRIMARY RESPONSIBILITES

1. An individual must be able to perform each essential duty and responsibility satisfactorily.
2. Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials and managing patron accounts.
3. Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.).
4. Checks in and processes library materials as necessary.
5. Accepts and processes fines, fees, or other payments.
6. Provides information regarding programs, events, conference rooms, etc.
7. Mails library materials as necessary for patron homebound programs.
8. Shelves library materials.
9. Addresses or escalates patron conduct or safety issues to appropriate management.
10. Follows all legal and policy requirements related to patron privacy and custodianship of patron records.
11. Other duties as assigned.

JOB REQUIREMENTS

1. H.S. Diploma or GED.
2. Two years library experience preferred.
3. Basic knowledge of library systems and databases preferred.
4. Ability to work a regular schedule that may include a combination of days, evenings and weekends.
5. Excellent customer service skills.
6. Knowledge of Microsoft Office Suite.
7. Good communication skills, both written and verbal.
8. English/Spanish speaking is a plus.

Physical Requirements:

1. Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.
2. Occasionally lift, push/pull, hold/carry of items weighing up to twenty-five (25) pounds such as files, books, and other materials.

Benefits:

1. Medical, Dental, Vision.
2. PTO.
3. Tuition Assistance.
4. 401k Eligibility.
5. Pay rate: $10/hr.
6. Full time: 40 hours.

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and do not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.