Social Media & Public Relations Coordinator Job at Four Seasons Hotels Ltd in De

Social Media & Public Relations Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About the location:

An urban retreat in the heart of the Mile High city, Four Seasons Hotel Denver offers a variety of sporting events and concerts, family-friendly performing arts, and easy access to the slopes.

Join our Team

Four Seasons Hotel Denver is seeking a Social Media & Public Relations Coordinator with experience delivering exceptional service.

Responsibilities

Social Media and Digital – 60%

1. Create curated content with direction from the Director of Public Relations to amplify key messages and tell a story consistent with our hotel and Four Seasons brand identity.
2. Manage and monitor the hotel’s presence on social media networks (primarily Instagram, Facebook, and Twitter).
3. Responsible for guest and community engagement on relevant social media channels.
4. Utilize available programs to integrate User Generated Content.
5. Manage online and social reputation for Hotel and Restaurants.
6. Contribute to corporate social media initiatives and implement local partnerships for cross-promotional opportunities.
7. Manage social media analytics and report results.
8. Monitor the hotel’s presence on relevant websites and ensure content accuracy.
9. Work closely with internal departments to resolve customer service issues in digital spaces.
10. Prepare monthly Social Media Reports.
11. Update and maintain property website and app with direction from the Director of Public Relations.
12. Create and coordinate monthly email blasts with input from the Director of Public Relations.
13. Assist with video and photo shoots as needed.

Public Relations/Marketing - 35%

1. Produce weekly and monthly reports for in-house teams and PR Agency.
2. Assist with planning and implementing media coverage and promotions.
3. Conduct media and influencer property tours.
4. Manage PR/editorial tracking and create monthly recaps.
5. Attend PR/F&B/Spa marketing meetings and hotel promotional events.

Additional Functions – 5%

1. Assist with guest inquiries within the sales and marketing department.
2. Proofread all marketing material.
3. Perform various office administration responsibilities.

Desired Skills and Experience

1. College graduate.
2. At least one year of social media and online marketing experience.
3. Excellent writing, presentation, and communication skills.
4. Extremely organized with attention to detail.
5. Computer savvy with Microsoft Office.

What to Expect:

• Hourly Wage - $27.32

• Medical, dental, and vision insurance

• Paid Time Off and Holiday

• 401k participation with a company matching program

• Complimentary stays at Four Seasons worldwide

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.