Broadcast Support Engineer, GDC Job at National Basketball Association in Secauc

Secaucus, NJ, United States of America (US), 07094

WORK OPTION: In Office

The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.

Position Summary:
The GDC Broadcast Support Engineer will be responsible for assisting in managing and carrying out the essential functions of the Game Distribution Center located in Secaucus, NJ and remote productions (including cloud production) as it relates to production, transport, and added-services workflows.

This role requires management of multiple systems and workflows to support the growing needs of Direct-to-Consumer content.

This position requires a person who has a well-rounded knowledge of broadcast systems and broadcast equipment, particularly IP equipment based on uncompressed/compressed video formats, and multicast networking including production switchers, routers, video processing hardware, record and playback, tallies, GPIO control, timing and phasing, serial protocols, and communication.

This individual will be part of the Systems Engineering & Support group and will work to support live event services, respond to problem tickets and escalations, complete and document thorough troubleshooting steps, escalate issues or situations as requested and/or required, and communicate with transparency and a clear passion for the customer experience.

Major Responsibilities:

• The position requires a proven technical broadcast background to maintain on-air operations of server-based digital video and audio control systems, automation systems and their associated software and hardware infrastructure.
• Supporting, managing, maintaining and troubleshooting of broadcast systems and IP based and network connected equipment such as 3G/HD production hybrid routers, multi viewers, production switchers, IP codecs, and broadcast department network Layer 2/3 switches.
• Interact / Support: Remote Arena Engineers, Production, IT, Operations & Customers/Vendors.
• Support live environment for Game Distribution Center including on-prem and cloud services.
• Provides troubleshooting support when sophisticated issues arise to support operational standards and uptime.
• Ability to work all shifts associated with 24x7x365 production environments.

Required Education/Professional Experience:

• 2 - 5 years of broadcast IT or technical engineering experience
• College degree in Communications/Engineering or related field
• In lieu of college degree, significant field experience will be considered

Required Skills/Knowledge Attributes:

• Must have a knowledge of broadcast media standards, workflow, and technologies responsible for routing, switching, encoding, audio processing and distribution.
• Knowledge and experience of Core Routing and Switching design, configuration, and troubleshooting.
• Knowledge of IP Networking Protocols (IGMPv2/v3).
• Must be versed in SMPTE standards for video production environments; examples include ST-292M, ST-424M, ST-2110, ST-2059, IEE1588, ST-2022-7, SCTE-104, etc.
• Demonstrate ability to work independently and creatively.

Salary Range: $90,000 - $115,000

We consider applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, gender identity, age, disability, alienage or citizenship status, ancestry, marital status, creed, genetic predisposition or carrier status, sexual orientation, veteran status, familial status, status as a victim of domestic violence or any other status or characteristic protected by applicable federal, state, or local law.