Client Relations Representative Job at 5 North Media Inc. in San Diego
5 North Media Inc., San Diego, CA, United States, 92189
Job Description
About Us
5 North Media, a family-owned and operated affiliate of Mood Media, has been a trusted provider of media and branding solutions since 1979. Based in San Diego, we specialize in end-to-end services, including music, messaging, digital signage, commercial television, drive-thru equipment, scent marketing, and state-of-the-art audio/video systems. Our commitment to honesty, professionalism, and exceptional service has been the cornerstone of our success. We pride ourselves on building lasting relationships with our clients and helping businesses of all sizes connect and communicate more effectively with their customers.
About the Role
We are looking for a Client Relations Representative to join our team! This position is ideal for someone with strong customer service experience, a knack for relationship-building, and a proactive approach to inside sales. You’ll work directly with clients, ensuring they receive the highest level of service while identifying opportunities to expand our partnerships.
Responsibilities
- Serve as the main point of contact for clients, addressing inquiries and providing exceptional service.
- Build and maintain strong client relationships through regular communication and in-person visits.
- Identify sales opportunities within existing accounts and proactively offer solutions to meet client needs.
- Work closely with internal teams to ensure seamless service delivery.
- Maintain detailed records of client interactions and sales activities.
Qualifications
- 2+ years of experience in customer service, client relations, or inside sales.
- Strong communication and interpersonal skills.
- Ability to manage multiple client accounts and prioritize tasks effectively.
- Comfortable with both phone and in-person client interactions.
- Proficiency in CRM software is a plus.
- A self-starter who thrives in a fast-paced environment.
Perks & Benefits
- Competitive salary + performance-based incentives.
- Opportunities for growth and career advancement.
- Supportive team environment with ongoing training.
Ready to build meaningful relationships and drive business growth? Apply today!
What makes 5 North Media different from other audio-video providers? We are family owned and operated, with over 40 years experience serving the entire Southern California area and beyond. Our philosophy and basic principles of honesty and professionalism from the beginning are still true today. We provide our customers with quality products, competitive pricing, and strive to maintain the highest level of installations and service.